Product Warranty and Return Information

Pelco DVR5100 manual Product Warranty and Return Information

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on FR/FT/FS Series fiber optic products and TW3000 Series unshielded twisted pair transmission products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Three years on PMCL200/300/400 Series LCD monitors.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

•Two years on Spectra®, Esprit®, ExSite™, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).

•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

•Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura™ Series distributed network-based video products.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product lia- bility, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800)þ289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at

(800)289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the following:

If the goods are to be sent by a COURIER SERVICE, send the goods to:

Pelco

3500 Pelco Way

Clovis, CA 93612-5699 USA

If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:

Pelco c/o Expeditors 473 Eccles Avenue

South San Francisco, CA 94080 USA Phone: 650-737-1700

Fax: 650-737-0933

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

REVISION HISTORY

Manual #	Date	Comments
C1696M	8/06	Original version.

Pelco, the Pelco logo, Camclosure, Coaxitron, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco. Endura, EnduraStor, and ExSite are trademarks of Pelco.

DVR5100 specifications

The Pelco DVR5100 is a versatile digital video recorder designed for security and surveillance applications. As part of Pelco's robust lineup of video management equipment, the DVR5100 offers a variety of features and technologies that make it an excellent choice for both commercial and residential environments.

One of the main attractions of the Pelco DVR5100 is its ability to capture and store high-quality video from multiple cameras. It supports various resolutions, ensuring that users can achieve optimal image clarity. The device typically accommodates up to 16 camera inputs, making it ideal for large-scale monitoring needs.

A notable feature of the DVR5100 is its advanced compression technology. By using H.264 encoding, the DVR can efficiently reduce the file size of recorded video without compromising on quality. This means that users can store more footage for extended periods without needing to upgrade their storage capacity frequently. The DVR also supports simultaneous recording and playback, allowing users to monitor live feeds while reviewing previous recordings.

Remote accessibility is another key characteristic of the DVR5100. Thanks to its integrated network functionality, users can access the system from anywhere with an internet connection. This capability is invaluable for security personnel or business owners who need to keep an eye on their premises while away. The device is compatible with various mobile applications, facilitating real-time monitoring directly from smartphones or tablets.

Additionally, the DVR5100 features customizable recording settings. Users can choose from various recording modes – continuous, scheduled, or event-triggered – to best suit their surveillance needs. The inclusion of motion detection technology further enhances its functionality, allowing the system to capture footage only when activity is detected, thus conserving storage space and reducing the clutter of non-critical recordings.

The user interface of the DVR5100 is designed with simplicity in mind, offering intuitive navigation through its menus and settings. This ease of use is complemented by comprehensive search features, enabling quick retrieval of recorded videos based on time, date, or event type.

In summary, the Pelco DVR5100 is a robust digital video recorder that excels in providing high-quality surveillance capabilities, advanced compression technologies, and user-friendly features. Whether for a small business or a large security operation, the DVR5100 stands out as an efficient and reliable solution for comprehensive video management and monitoring needs.