Troubleshooting

Before calling for service, check the following:

PROBLEM	SOLUTION
No Power.	Make sure the VCR is on and connected to an operating
	power source; check the remote for “good” batteries.
Videocassette cannot be inserted.	Press EJECT to see if a cassette is already in the VCR.
	Make sure the videocassette is window-side up, with the
	arrow pointing toward the VCR.
No picture, distorted picture	■ Try another videocassette to see if it plays back
playback.	properly.
	■ Press TRK up or down to adjust the picture.
	■ Set INPUT MODE on TV to AUX IN, VIDEO or EXTERNAL.
	■ Make sure the TV is working properly.
	■ If the problem occurs on more than one tape, try
	using a video head cleaner cassette.
No TV picture.	■ Check all connections between VCR and TV.
	■ Make sure TV is on.

Streaks (noise) on a taped program. ■ Press TRK up or down to adjust the picture.

■Check all connections.

■View another videocassette to see if it plays back properly.

■If the problem occurs on more than one tape, try using a video head cleaner cassette.

Streaks (noise) or jitter with the VCR in Still mode.

Press TRK up or down to adjust the picture.

Streaks (noise) on a taped program.	■	Check if the VCR is in Still mode.
	■	Check if the cassette has been rewound.

The VCR motor continues to run after STOP is pressed.

This is normal; the video heads run for five minutes even even after a cassette has been stopped.

14	© 2001 Directed Electronics, Inc.