GoVideo R6750 manual Customer Support, Troubleshooting

Page 39

Customer Support

The Troubleshooting section below will help you solve common issues with your DVD Recorder. If you don’t find the answers you need here, you can contact our Customer Service Department as follows:

Phone (800) 736-7679

E-Mailcustomersupport@govideo.com

Web www.govideo.com

Troubleshooting

SYMPTOM

CAUSE

SOLUTION

 

 

 

No power.

The power cord is disconnected.

Plug the power cord into the rear

 

 

panel and wall outlet securely.

 

 

 

No picture.

The TV is not set to receive DVD

Select the appropriate video input on

 

Recorder signal output.

the TV so the picture from the DVD

 

 

Recorder appears on the TV screen.

 

 

 

 

The video cable is not connected

Connect the video cable securely.

 

securely.

 

 

The TV power is turned off.

Turn on the TV.

 

 

 

No sound.

The equipment connected with the

Select the correct input mode on the

 

audio cable is not set to receive DVD

audio receiver so you can listen to

 

Recorder signal output.

the sound from the DVD Recorder.

 

The audio cables are not connected

Connect the audio cable securely.

 

securely.

 

 

The power of the equipment

Turn on the equipment connected

 

connected with the audio cable is

with the audio cable.

 

turned off.

 

 

 

 

 

The audio cables are damaged.

Replace with new ones.

 

 

 

DVD Recorder does not start

No disc is inserted.

Insert a disc. Check that the disc

playback.

 

indicator on the front panel display

 

 

is lit.

 

 

 

 

An unplayable disc is inserted.

Insert a playable disc. Check the disc

 

 

type, color system, and regional code.

 

 

 

 

The disc is placed upside down or is

Place the disc with the playback side

 

not placed within the guide.

down inside the guide.

 

 

 

 

The disc is dirty.

Clean the disc.

 

 

 

 

The Parental Control is set.

Cancel the Parental Control function

 

 

or change the rating level.

 

 

 

Picture from external input is

The video signal from the external

Connect the component directly to

distorted

component is copy-protected.

your TV.

 

 

 

Some channels are skipped over

The skipped channels were deleted

See “Add/Delete Channels” on page

when using CH 

with the Add/Delete feature.

27 or page 36.

 

 

 

5 - Help 39

Image 39
Contents Page Congratulations Table of Contents Grounding or Polarization This product Important Safety InstructionsImportant Safety Instructions Welcome Compatible Media UnpackingFront Panel Front Panel Display AV in 2 jacks Rear PanelAntenna in jack AV OUT jacks Video in jackRemote control overview Remote ControlConnections Antenna/Basic Cable Connections Cable Box Connections Basic TV Connections Enhanced Video Options Enhanced Audio Options Rear AV Connections Front AV Connections Setup Setup Menu Overview Date & Time Sleep TimerFactory Settings Video OutputAudio Language Language SettingsOn-Screen Display Language Menu LanguagePlayback Settings Record Settings Record QualityAuto Chapter Marking Surround Sound Audio SettingsDigital Out DTS OutAdd/Delete Channels TV Tuner SettingsTV Signal Auto Channel SearchOperations Recording from TV Basic RecordingRecording from an External Source Timer Recording Setting a Timer RecordingBefore You Begin DVD Playback Playing a DVDPlaying a DVD+R/+RW Special Playback Options Special Options During PlaybackPlay Options Menu Photo CD Playback Other Disc PlaybackAudio CD Playback MP3 CD PlaybackEditing Options Rename Channels Channel EditingAbout the Channel Editor Reorder ChannelsErasing a DVD+RW What is Formatting?What is Finalizing? Formatting/Finalizing DiscsHelp Customer Support TroubleshootingAntenna or cables are loose Technical Specifications GoVideo Limited Warranty WarrantyIndex

R6750 specifications

The GoVideo R6750 is a versatile and robust digital video recorder designed to cater to various video surveillance needs. Its high-quality recording capabilities make it an excellent choice for both residential and commercial surveillance applications. This device supports state-of-the-art recording technologies and offers numerous features to ensure seamless operation.

One of the standout features of the GoVideo R6750 is its ability to support multiple video formats. This flexibility ensures that users can choose the most suitable resolution and compression settings for their specific requirements. The R6750 supports high-definition recording, providing crystal clear images that enhance the clarity of surveillance footage. With options for 1080p and even 4K resolution, users can obtain detailed visuals, allowing for effective monitoring and quicker identification of subjects in the footage.

The GoVideo R6750 is equipped with advanced compression technology, reducing the storage space required without compromising on quality. This means that users can retain longer recording times without needing to expand their storage capacity. Additionally, the recorder is compatible with various types of storage devices, including HDDs and SD cards, offering flexibility in storage management.

Another significant characteristic of the R6750 is its intuitive user interface. The device features a user-friendly menu structure, making it easy for both novice and experienced users to navigate and access essential functions. Remote access is another highlight, as the GoVideo R6750 allows users to monitor their footage in real-time via mobile devices or computers, enabling effective surveillance even when away from the premises.

The GoVideo R6750 also excels in connectivity options, offering multiple channels for camera inputs, ensuring that users can integrate various cameras across their premises. With support for IP cameras, users can benefit from the latest advancements in video surveillance technology, including features such as motion detection and night vision.

In conclusion, the GoVideo R6750 stands out due to its high-definition recording, advanced compression technology, versatile storage options, user-friendly interface, remote access capabilities, and extensive connectivity options. These features collectively make the R6750 a powerful tool for anyone looking to enhance their surveillance systems, ensuring peace of mind through reliable and high-quality video monitoring.