Troubleshooting Guide

Problem: The Power light keeps blinking red.

Solution: Ensure you are using the correct Power Adapter provided for the DVR. If you have purchased the DVR as part of a kit, make sure the cameras are oper- ating on a separate Power Adapter. The larger power adapter with higher amps is designed speciﬁcally for the DVR.

Problem: The hard drive is not working.

Solution: Ensure the DVR is using the correct Power Adapter supplied. Open the DVR and ensure the SATA cable is connected to the DVR and Hard Drive.

Problem: The hard drive usage is at 100% and will not record.

Solution: Format the hard drive or set the hard drive to overwrite mode.

Problem: I can only see a blue screen where my camera should be.

Solution: If only 1 camera view is blue, the DVR is not receiving that camera’s signal. Check that the camera connections on the back of the DVR are secure. Ensure the camera is plugged in and has power.

Problem: The DVR will not turn on.

Solution: Make sure you are using the correct Power Adapter for the DVR. Try a second power outlet. Check the connections on the back of the DVR.

Problem: My DVR does not save footage more than a few days old.

Solution: Change the quality settings to Normal, lower the camera frame rates or enable motion recording to conserve hard drive space.

Problem: I want to format my Hard Drive but I don’t remember the password.

Solution: The default password is “111111”. Swann recommends changing the default password to prevent tampering or unauthorized use.

Problem: I am using wireless cameras and the DVR keeps beeping and motion records all the time.

Solution: Analog wireless cameras suffer from interference. The DVR interprets the change of image as motion and records. Swann recommends the use of wired cameras or digital wireless cameras such as the ADW-300 for DVR recording.

SW244-DUX, SW244-DUM, SW242-DU2 specifications

The Swann SW242-DU2, SW244-DUM, and SW244-DUX are advanced security camera systems designed to offer high-quality surveillance for both residential and commercial applications. Each model comes equipped with a variety of features that make them suitable for diverse monitoring needs.

The SW242-DU2 is known for its dual-lens technology, which provides enhanced video clarity and functionality. It captures images in full HD 1080p resolution, ensuring detailed footage for effective monitoring. This model includes night vision capabilities that allow it to record clear video even in low light conditions, making it a reliable choice for around-the-clock surveillance. The SW242-DU2 is also equipped with motion detection alerts that notify users of any movement within its field of vision, providing an added layer of security.

In contrast, the SW244-DUM takes the features of the SW242-DU2 further with its pan-and-tilt capabilities. This camera allows users to remotely control the viewing angle via a connected smartphone app. With an impressive range of motion, it can cover larger areas and follow movement within its surroundings. Like the SW242-DU2, the SW244-DUM also offers full HD resolution and night vision, ensuring comprehensive surveillance capability throughout the day and night.

The SW244-DUX, on the other hand, introduces advanced AI technology to the mix. This model features smart analytics that can differentiate between people and objects, reducing false alarms and improving monitoring efficiency. The SW244-DUX also integrates seamlessly with home automation systems, allowing for customizable alerts and intelligent monitoring solutions. With an IP66 weatherproof rating, it can withstand harsh environmental conditions, making it an excellent choice for outdoor use.

Furthermore, all three models offer cloud storage options, enabling users to store and retrieve video footage with ease. The user-friendly mobile app allows for real-time viewing and remote management of camera settings, making these models suitable for tech-savvy users and those who prioritize convenience.

In summary, the Swann SW242-DU2, SW244-DUM, and SW244-DUX present robust security solutions, each catering to different monitoring and surveillance requirements. From dual-lens functionality to pan-and-tilt capabilities and AI innovations, these cameras are designed to enhance the safety and security of any environment.