iHome IA90 manual Troubleshooting, Symptom Possible Problem Solution

Page 11

Troubleshooting

Symptom

Possible Problem

Solution

Unit does not turn on

AC adaptor isn't plugged into a working wall

Plug the AC adaptor into a working wall socket and plug the connector

 

socket or not plugged into the power supply

into the supply jack on the unit

 

jack on back of the unit

 

Unit doesn’t respond

Unit requires a reset

If unit is plugged in and doesn't respond, try resetting the unit by

 

 

following these steps:

 

 

a) remove iPhone/iPod from dock

 

 

b) unplug unit from power source

 

 

c) remove back up batteries

 

 

d) wait a few minutes, replace batteries, plug in, then resume use

 

iPhone/iPod is not docked properly

Remove your iPhone/iPod from the dock and check for obstruction on

 

 

the connectors in the dock and on your iPhone/iPod. Then reseat it in

 

 

the dock.

Battery Low icon

Batteries are weak

Replace with new batteries

always flashing

 

 

Batteries were not installed properly

Check to make sure the polarity ( + and – ends) matches the diagram

 

 

 

in the battery compartment

iPhone/iPod does not

iPhone/iPod is not docked properly

Remove your iPhone/iPod from the dock and check for obstruction on

respond to the unit/iPod

 

the connectors in the dock and on your iPhone/iPod. Then reseat it in

is playing but no sound

 

the dock.

comes out

Your iPhone/iPod software is too old

Upgrade software on your iPhone/iPod via iTunes on your computer

 

 

 

 

 

iPhone/iPod is locked up/plays but no sound

Check the volume setting. Make sure your iPhone/iPod is working

 

comes out

properly before docking into the unit. Please refer to your

 

 

iPhone/iPod manual for details. See above for software upgrade

 

 

information.

 

 

You may need to reset your iPhone/iPod. Refer to your iPhone

 

 

or iPod user guide for details on how to perform a reset.

 

Using 1st or 2nd generation iPod, iPod Shuffle or

This system cannot control those iPod models or other devices.

 

other devices.

 

Unit/iPhone/iPod

The unit is reacting to external interference

Move unit away from potential sources of external interference such as

performance is erratic

 

computers, modems, wireless devices (routers) or fluorescent light.

No sound from unit

Volume is set too low on unit

Make sure volume is turned up

iPhone/iPod didn’t

iPhone/iPod is not installed properly

Remove your iPhone/iPod from the dock and check for obstruction on

charge up

 

the connectors in the dock and on your iPhone/iPod. Then reseat it in

 

 

the dock.

 

iPhone/iPod is locked up/ frozen

Please make sure your iPhone/iPod is working properly before docking

 

iPhone/iPod battery has problem

into the unit. Please refer to your iPhone/iPod manual for details.

 

 

No AM band radio

AM loop antenna is not connected to the unit

Plug the AM loop antenna connector to the jack on the back of the unit

sound but others OK

 

 

AM band radio is very

AM loop antenna isn’t located properly

Move the AM loop antenna away from the main unit AC adaptor and

noisy

 

rotate it for best reception

Time sync didn’t work

Older iPod models such as iPod mini do not

Make sure you are using a properly docked iPhone or newer iPod

 

support time sync function

such as touch, nano or classic. If not available, set time manually (see

 

 

page 3).

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Contents App-enhanced Home System For Your iPhone or iPod Consumer Guide to Product Safety Table of ContentsQuick start Unit Display Controls and IndicatorsUpdating firmware on the Unit Setting Up the UnitConnect Unit to Power Source Setting the Clock Time Using Time SyncSetting the Alarms Using the UnitUsing the Alarms Listening to iPhone/iPod Sure AlarmSnooze Operation Charging your iPhone/iPodSleep Operation Using the Aux Line-in JackNap Operation Replacing the Backup BatteriesBattery Warning Using the unit in Other CountriesImportant Safety Instructions Symptom Possible Problem Solution TroubleshootingAudio file from a trusted source such as iTunes Limited 1 Year Warranty Information