LG Electronics 55EA8800 owner manual Troubleshooting, Problem Solution

Page 38

ENGLISH

38TROUBLESHOOTING

TROUBLESHOOTING

Problem

Solution

 

 

 

 

Cannot control the TV with the remote

yyCheck the remote control sensor on the product and try again.

 

yyCheck if there is any obstacle between the product and the remote control.

control.

yyCheck if the batteries are still working and properly installed ( to ,

to ).

 

 

 

 

No image display and no sound is

yyCheck if the product is turned on.

 

yyCheck if the power cord is connected to a wall outlet.

 

produced.

 

yyCheck if there is a problem in the wall outlet by connecting other products.

 

 

 

 

 

yyCheck the power control settings. The power supply may be interrupted.

 

The TV turns off suddenly.

yyCheck if the Off Time / Sleep Timer feature is activated in the TIME settings.

 

yyIf there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity.

If Skype doesn’t start

yyCheck whether the Video Call Camera is properly connected to the USB port on the TV.

 

yyCheck the network connection status.

 

 

 

 

If the Notification Window is not

yyCheck that your status is not set as Do not disturb.

 

displayed when a call is received

yyWhen using certain TV functions, incoming calls can’t be received

 

 

(e.g. during a software update, etc.).

 

 

yyCheck Privacy Settings is Allow calls from people in my contact list only.

 

 

 

 

If there’s echo (e.g. when you hear

yyChange the home theater audio setting to stereo rather than surround.

 

your own voice played back through

yyReduce the speaker volume.

 

the speakers)

yyToo much echo in the room can decrease audio quality.

 

 

yyTest microphone using the Echo / Sound Test Service.

 

 

 

 

If you’re not able to receive any video

yyInternet or network congestion can degrade video quality.

 

or if it is of low quality

yyUsing wireless can also degrade video quality. We recommend using a wired internet connection.

 

yyScreen quality can decrease when using Zoom-In. We recommend you use minimum zoom during video

 

calls.

 

 

yyCheck whether the call quality information is marked as critical. If this is the case, video quality can be

 

degraded.

 

 

 

If the call ends abruptly

yyWhen certain TV functions are activated, the call may be disconnected. (e.g. Sleep timer, etc.)

 

yyDo not unplug the Video Call Camera during a call.

 

 

 

If the Skype menu does not appear on

yyConnect the camera to your TV, then update the software. For details about how to update the software,

the Premium menu

refer to your TV manual.

 

 

 

Other issues

yyIssues may arise from network congestion of problems with the Skype network.

 

yyFor further inquiries about Skype functions, visit www.skype.com.

 

 

 

 

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Contents MFL67652672 Important Safety Instructions EnglishEnglish YyOutdoor Antenna Grounding Can differ by country YyDisconnecting the Main PowerYyGrounding YyMovingYyGenerated Sound For USA and Canada YyPreventing Screen BurnThose that have a photosensitive seizure or chronic illness Viewing 3D imagingViewing Environment Viewing AgeLicenses Open Source Software NoticeTable of Contents Assembling and Preparing UnpackingTag On Polishing Cloth Ferrite Core Optional extras AN-MR400 AG-FParts and buttons To turn the TV off Using the Smart Touch ButtonTo turn the TV on To use the Smart Touch ButtonLifting and moving the TV Product Handling Using Video Call CameraInstallation instructions No emergency calls with SkypePreparing Video Call Camera Connecting to an antenna or cable Making ConnectionsHdmi is the best way to connect a device Connecting to a HD receiver, DVD player, or VCRHdmi connection ARC Audio Return ChannelDVI to Hdmi connection Connecting to a mobile phone Component connection Composite connection Connecting to a PC Hdmi connection or DVI to Hdmi connectionMethod B DVI to Hdmi connection Connecting to an audio system Digital optical audio connectionConnecting headphones Canvas speaker connectionConnecting a USB device Wheel OK Pointer RF transmitterVoice recognition Navigation buttonsPrecautions to take when using the Magic Remote Control Registering Magic Remote ControlHow to use Magic Remote Control How to register the Magic Remote ControlWatching TV Turning the TV on for the first timeUsing the User GUIdE Specifications ConditionComponent supported mode Hdmi DTV supported modeHdmi PC supported mode Component port connecting informationVideo Call Camera information AN-VC53D supported mode HdmiHDMI-DTV Power cord MaintenanceCleaning your TV Screen, frame, cabinet, and standTroubleshooting Problem SolutionChild Safety LG Customer Information Center Register your product OnlineExternal Control Device Setup Volume This feature is not available for all modelsVolume + PowerExternal Control Device Setup USB TypeSub RS-232CSerial port Communication Parameters Set ID C8 Step 0F Step Carriage Return Ascii code ‘0x0D’Space Ascii code ‘0x20’ Volume Control Command k f Volume Mute Command k eAspect Ratio Command k c Main Picture Size Contrast Command k gSharpness Command k k Tint Command k jColorColour Temperature Command x u OSD Select Command k lFor Japan Model For South Korea, North/Latin America exceptColombia Model Control Panel Light Command m g For Plasma TV ChannelProgramme Add/DelSkip Command m bControl Back Light Command m g Input select Command x b Main Picture InputDon’t care DCommand x t only 3D models Depending on modelExtended 3DCommand x v only 3D models Depending on model

55EA8800 specifications

The LG Electronics 55EA8800 is a remarkable television that showcases the cutting-edge technology and design sophistication typical of LG's high-end offerings. This sleek 55-inch OLED TV was released to impress home theater enthusiasts with its stunning picture quality and innovation.

One of the standout features of the 55EA8800 is its OLED panel technology. OLED stands for Organic Light Emitting Diode, which allows each pixel to emit its own light. This results in extraordinary contrast ratios and vibrant colors, contributing to deeper blacks and a broader color spectrum compared to traditional LED TVs. With nearly infinite contrast, viewers can enjoy a more immersive viewing experience, especially in dark scenes.

The 55EA8800 also boasts a Full HD resolution of 1920 x 1080 pixels. This native resolution ensures that images are sharp and detailed, making it ideal for various content, from movies to video games. Coupled with LG’s advanced picture processing technology, viewers can expect clearer images with reduced noise and enhanced visual clarity.

In terms of design, the 55EA8800 features an ultra-slim profile that complements modern living spaces. Its sleek aesthetic is characterized by minimal bezels and a stylish stand, allowing the TV to blend seamlessly with any decor. The lightweight design also makes it easy to mount on walls, offering versatility in setup.

Smart TV capabilities are another highlight of the 55EA8800. It runs on LG's intuitive Smart TV platform, which provides access to a wide range of streaming services, applications, and content. Users can easily navigate through various apps to find their favorite shows, movies, and more, all from the comfort of their couch.

Furthermore, the sound quality of the 55EA8800 is noteworthy. It incorporates advanced audio technologies that ensure an enveloping sound experience, enhancing the overall enjoyment of any viewing session. The integration of Dolby Digital Plus adds depth to the audio, making dialogues crisp and music harmoniously rich.

The television also includes various connectivity options, such as HDMI and USB ports, allowing users to connect multiple devices, such as gaming consoles, Blu-ray players, or external storage. This flexibility caters well to the modern viewer’s multimedia needs.

In summary, the LG Electronics 55EA8800 stands out as a premium OLED television that captivates with its stunning visuals, smart capabilities, and elegant design. It sets a benchmark for those seeking a top-tier viewing experience at home. With its commitment to innovation and quality, LG signifies a bright future in home entertainment technology.