COBY electronic TFTV1525 instruction manual Trouble Shooting, Symptom Check and Action

Page 20

Trouble Shooting

If you have a problem with this device, please read the troubleshooting guide section and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.

Address

COBY Electronics Technical Support

56-65 Rust Street

Maspeth, NY 11378

Email

techsupport@cobyusa.com

Web

www.cobyusa.com

Phone

800-727-3592: Weekdays 8:30AM -9:00PM EST

Saturdays 9:00AM -5:30PM EST

718-416-3197: Weekdays 8:00AM -5:30PM EST

Symptom

Check and Action

 

 

No Power

•• Make sure the unit has been powered on manually.

 

•• Check if the power cord has been properly connected to the power

 

outlet.

 

•• Check if the main power has been switched on.

 

 

No Picture

•• Try another TV channel

 

•• Check if the system connection is proper and secure.

 

•• Check if the connection cables are damaged.

 

 

No Sound

•• Increase the volume.

 

•• Check if the MUTE function of the unit has been activated.

 

•• Check if the sound system has been properly set.

 

•• Check if the AV audio signal input cable has been connected properly.

 

 

Color Distorted

•• Reset the color system of the unit.

 

•• Check if the system has been properly connected.

 

•• Check if the AV video signal input cable is connected properly.

 

 

Picture and Sound

•• Check if the system has been properly connected.

are interfered

•• If using antenna, adjust the antenna.

 

 

Remote Control

•• Make sure the POWER button on the unit has been turned on manually.

does not work

•• Remove the obstacles between the remote control and the player.

 

•• Point the remote control towards the remote sensor on the player.

 

•• Check if the batteries of the remote control have been loaded with

 

correct polarities.

 

•• Replace the batteries of the remote control.

 

 

Malfunction

•• Should the player develop a malfunction, unplug the player for 30

 

minutes. After that, power on the player and the restore function should

 

reset the player.

 

 

14

Image 20
Contents TFT LCD Widescreen Television Power Management PrecautionsPower Supply Copyright Protection FCC StatementLCD Information Important Safety Instructions Important Safety Instructions Table of Contents Main Features High ResolutionSuperior sound ScreenPackage Contents Unit View Wall Mounting Attach the TV case to the wallRemote Control Drawing CaptionRemote Control Remote ControlUsing the Remote Control PreparationCable Connections RCA Input Component Input Y Cb/Pb Cr/PrVideo Input TV Function TV FunctionAudio Menu Time MenuSetup Menu Lock MenuChannel Menu AV Function AV Setup MenuAV Function PC Setup Menu Adjust the PC ScreenPC Function PC FunctionTrouble Shooting Symptom Check and ActionSpecification ATSC/NTSC