Troubleshooting
Before calling our serviceman, please refer to the following chart to see if you can adjust the problems yourself.
Trouble | Checks and Adjustments |
TV will not turn on
Poor sound or no sound
Blur picture or no picture
Some channels are not clear
Poor Color tone or No color
No reception from Cable
Channels above 13 cannot receive
Unable to operate remote
TV shut off
Plug TV in.
Plug something else into the outlet to make sure it is working.
Make sure batteries in the remote are not dead.
Make sure batteries are placed in the remote the right way.
Unplug TV for a few minutes and then turn it on again.
Check volume settings and mute settings
Check for possible interference sources
Check antenna or TV cable
Check for possible outside interferences
Check picture settings
Check outdoor antenna and make necessary adjustments
Check possible outside interferences
Check memory settings
Check Color settings
Check if program is in correct channel
Check antenna and cable connections
Check possible outside interferences
Check if cable is connected properly
Check if channels are selected properly
Check if cable company are experiencing technical problems
Check TV channel settings (CATV/TV) are set properly( page 20)
Check antenna and UHF settings
Check for low batteries or possible obstructions between remote and TV sensor
Check TV main power source
Electric power failure
Preset sleep mode features are on
TV programs ended
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