Help and tips, Failure Possible cause Solution

10Help and tips

Failure	Possible cause	Solution

	Is the power cord connected to the	Check the power cord.
	mains supply?	Check the power cord.
The television does not function	mains supply?
The television does not function	Is the On/Off button on?	Check if the On/Off button is on.
	Is the On/Off button on?	Check if the On/Off button is on.

	Is the aerial cable connected?	Check the aerial cable.

	Aerial may be affected by two	Try disconnecting one of the devices.
	connected external devices.	Try disconnecting one of the devices.
Poor picture quality (analogue TV)	connected external devices.

	It may need fine tuning.	Perform fine tuning.
	It may need fine tuning.	Perform fine tuning.

	Picture settings are not correct.	Adjust Brightness, Contrast and
	Picture settings are not correct.	Colour.
		Colour.
	Channel setting	Perform automatic, manual channel
Shadow and reflection in the	Channel setting	setting or fine tuning.
Shadow and reflection in the		setting or fine tuning.
picture.(analogue TV)	Aerial misaligned	Check aerial direction
	Aerial misaligned	Check aerial direction

	Is there any damage to the aerial or	Check and replace the aerial and or
No picture	cable?	cable.
No picture	Are you sure you pressed the correct	Press PR+ or PR- button to turn on
	Are you sure you pressed the correct	Press PR+ or PR- button to turn on
	button on your remote control?	the TV.

	Colour intensity level is at the lowest	Lighten the colour.
	setting.
No colour.

	Problem in channel broadcasting.	Test with another channel.

	Television channel (no teletext) or	Test another channel for fine tuning
	Television channel (no teletext) or	and shadowy pictures
No or defective teletext		and shadowy pictures
No or defective teletext	Very weak signal	Check the aerial system.
	Very weak signal	Check the aerial system.

	Temporary sound mute may be on	Try pressing the mute button
No sound
No sound	Is the sound turned down?	Turn on the volume with Vol + button.
	Is the sound turned down?	Turn on the volume with Vol + button.

	Are the batteries correctly placed?	Place the batteries correctly.

Remote control does not work	Are batteries exhausted?	Replace the batteries with new ones.

	Is there any obstacle between the	If yes, remove it.
	remote control and television?	If yes, remove it.
	remote control and television?
Picture is not visible after turning	Child lock is active.	Disable the child lock.
on the TV	Child lock is active.	Disable the child lock.
on the TV

If your television does not work properly even though you tried the above mentioned solutions, try turning it on and off again. If you cannot start your television even though you have applied all noted methods, refer to the dealer from where you purchased the product. Never attempt to repair a faulty device yourself.