Trouble Shooting | Norcent Technologies DP300 specs

IMPORTANTSAFETY

INFORMATION

CAUTION: Is it important that you read and follow all of the instructions in this booklet and any marked on the unit itself. Retain this booklet for future reference.

Accessories----Never place this product on an unstable platform, stand, cart, wall mount, shelf, or

table.The product may fall, causing serious personal injury to persons and pets, as well as seriously damaging the product. Use only with a stable platform, stand, cart, wall mount, shelf, or table that has been recommended by Norcent Technology or sold with the product. Any mounting of the product should follow the manufacturer's instructions,and use a mounting accessory recommended by the manufacturer.This unit while positioned on some type of cart must be moved with care. Quick stops, excessive force,and uneven surfaces may cause the product and cart combination to overturn. Attachments----Use only attachments recommended by Norcent Technology, as others may cause

safety and/or fire hazards.

Cleaning----Always unplug this unit from the wall electrical outlet before cleaning. Do not use liquid

or aerosolcleaners; use a damp cloth for cleaning.

Grounding or Polarization - This product is equipped with either a polarized AC plug (a plug having one blade wider than the other) or with a three-wire grounding-type plug. These plugs fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact an electrician. Do not defeat the safety purpose of the polarized plug in any way or manner.

Lightning----For added product protection during a lightning storm or when it is left unattended and

unused for long periods of time, unplug it from the wall outlet and/or disconnect the antenna or cable system. This will prevent damage to the product due to lightning and power-line surges.

Object and Liquid---- EntryNever push objects of any kind into this product through openings as they

may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill

liquid of any kind on or into the product.

Outdoor Antenna Grounding----If an outside antenna or cable system is connected to the product,

be sure the antenna or cable system is grounded so as to provide protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size or grounding conductors, location of antenna-discharge unit, connection to grounding electrodes,and requirements for the grounding electrode. Overloading----Do not overload wall outlets, extension cords, or integral convenience receptacles,

as this may result in a fire or electric shock.

Power-Cord Protection - Power-supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.

Power Lines----An outside antenna system should not be located in the vicinity of overhead power

lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits as contact with them might be fatal.

Power Sources----This product should be operated only from the type of power source indicated on

the marking label. If you are not sure of the type of power supply to your home, consult your product dealer or local power company. For products intended to operate from battery power or other sources,refer to the operating instructions. This DVD player operates on 120V AC/60Hz. Do not turn off unit immediately after turning on;wait at least 10 seconds.

Replacement Parts----When replacement parts are required, be sure the service technician has used

replacement parts specified by Norcent Technology or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, or other hazards.

Safety Check----Upon completion of any service or repairs to this product, ask the service technician

to perform safety checks to determine that the product is in proper operating condition. Servicing----Do not attempt to service this product yourself as opening or removing covers may

expose you todangerous voltage or other hazards. Refer all servicing to qualified service personnel. TV System----This unit is compatible with television sets featuring either the NTSC or PAL color

system.

Ventilatio----nSlots and openings in the cabinet are provided for ventilation and to ensure reliable

operation and protection from overheating. These openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should not be placed in a built-in installationsuch as a bookcase or rackunless proper ventilation is provided. Never place this product near a heat source, such as heat registers, stoves, radiators, or any other product that produces heat. Water and Moisture----Do not use this product near sources of water and moisture, such as bath tub,

wash bowl,kitchen sink, or wash machine; in a wet, damp basement; or near a swimming pool or similar locations. If moisture condensation occurs, remove any disc, connect the unit's power cord to a wall outlet, turn the unit on, and leave it on for two to three hours. By then, the unit will have warmed up and evaporated any moisture.

TROUBLE

SHOOTING

This handy trouble-shooting guide is provided to save you time in case you experience any inconvenience with this DVD player. If the problem is not listed or is the provided solution does notcorrect the problem please call our customer support department at (800) 916-4011.

Problem	Possible Solution
No power	1 . Check to ensure that the power plug is
No sound	securely in the wall outlet.
No sound	1. Check the connection between the DVD
	player and the TV set, amplifier, or any
	other unit it is connected to.
	2. Check to ensure the TV and amplifier are
No picture	in the correct mode (video 1).
No picture	1. Check the connection between the DVD
	player and the TV set or any other unit it
	is connected to.
Disc does not play	2. Check to make sure TV is turned.
Disc does not play	1. Check to make sure the disc is loaded
	correctlylabel side facing up on disc tray).
	2. Check that disc is clean from dirt, dust,
	finger prints, smudges.
	3. Check to ensure disc is within the guides
	on the tray.
	4. Check parental lock function is on.
	5. Make sure disc is for use in region 1.
Remote does not work	1. Check batteries; possibly replace.
	2. Check to ensure there isn't any obstacles	19
	between the remote sensor on the unit's
	front panel and the remote control.
	3. Be sure the remote is aimed at the remote
Divided picture	sensor.
	sensor.
	Check that disc is clean and has no scratches.
	2. The unit is controlled by a microcomputer,
	which may need to be reset. Turn off the
	unit's power, wait several seconds, then
No color picture	turn back on.
No color picture	1. Check to see if the S connector is damaged
MP3 discs don't play	(bent pin).
MP3 discs don't play	1. Use another software edition to reburn disc,
	as the edition used may not be compatible
	with the player.
	2. Use new editions of software such as Audio

station 4,Easy CD Creator Toast Titanium, etc.

3. Make sure MP3 file is not encoded with

a variable bit rate, such as provided by Real Networks.

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