TECHNICAL SUPPORT (FAQ) |
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Problem & Question |
| Possible Solution |
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Power LED is not on |
| *Check if the Power Switch is in | the ON | |||||||
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| position |
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| *Power Cord should be connected |
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No Plug & Play |
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| *Check if the PC system is Plug | & Play | ||||||
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| compatible |
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| *Check if the Video Card is Plug | & Play | |||||
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| compatible |
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| *Check if the | ||||||
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| Cable is bent |
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Picture is fuzzy |
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| *Adjust the Contrast and Brightness | |||||||
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| Controls. |
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Picture | bounces | or a |
| wave*Move electrical devices that may cause | ||||||
pattern is present in the | pictureelectrical interference. |
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The power LED is ON | but*Computer Power Switch should be in | |||||||||
theres no video or no pictureth.ON position. |
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| *Computer Video Card should be snugly | ||||||
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| seated in its slot. |
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| *Make sure monitors video cable is | ||||||
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| properly connected to the computer. | ||||||
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| *Inspect monitors video cable and make | ||||||
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| sure none of the pins are bent. |
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| *Make sure computer is operational by | ||||||
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| hitting the CAPS LOCK key on the | ||||||
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| keyboard while observing the CAPS | ||||||
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| LOCK LED. | The LED | should either | ||||
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| turn ON or OFF after hitting the CAPS | ||||||
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| LOCK key. |
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Missing one of the primary*Inspect the | monitors video cable and | |||||||||
colors | (RED, | GREEN, | ormake sure that none of the pi |
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BLUE) |
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| bent. |
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Screen image is not centered*Adjustor | pixel | frequency | (CLOCK) | and | ||||||
sized properly. |
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| FOCUS or press |
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Picture has color defects |
| *Adjust | RGB | color | or | select | color | |||
(white does not look white) temperature. |
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CLOCK (pixel frequency) controls the number of pixels scanned by one
horizontal sweep. If the frequency is not correct, the screen shows verti
stripes and the picture will not have the correct width.
FOCUS adjusts the phase of the pixel clock signal. With a wrong phase
adjustment the picture will have horizontal disturbances in light picture.
For FOCUS and CLOCK adjustment use
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