Troubleshooting
Troubleshooting
Many times, problems have simple causes. We would like to give you some tips to solve some common problems. Should these tips not help, please call us!
There is no picture or sound.
●Make sure the AC adapter is properly inserted in the power outlet.
●Make sure the main power switch of the main unit is on.
There is no picture from AV/TV.
●Make sure the Contrast/Brightness is properly adjusted.
●Make sure all external devices are connected properly.
There is no picture from PC.
●Make sure the LCD display is not in Power Saving mode.
●Press any desired key or move the mouse to deactivate the mode.
There is no sound.
●Make sure the volume is not set to minimum.
●Make sure the sound is not set to mute.
●Make sure that headphones are not connected.
There is no picture or sound, just noise.
●The reception may be weak.
●Make sure the aerial is not disconnected.
Picture is not clear.
●The reception may be weak.
●Make sure the aerial is not disconnected.
Picture is too light.
●Check colour adjustment.
●Check colour system setting.
The picture is too dark.
●Check if the APC button is set to Dark.
●Check Contrast/Brightness adjustment.
Remote control does not work.
●Check the batteries in the remote control are not flat.
●Make sure the remote sensor window is not under strong lighting.
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