Situation | Check Point |
13. Troubleshooting | 1. | Make sure you restart your computer after | |
| |||
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| the driver installation. | |
| 2. | Check all the connectors are plugged in | |
|
| correctly. | |
The device driver has | 3. | Make sure the USB port that you are using is | |
| USB 2.0. | ||
been installed, but the |
| ||
4. | Check the additional monitor is connected | ||
DisplayLink Manager is | |||
| correctly and the power is on. | ||
not working |
| ||
5. | Make sure the operating system, the Display- | ||
| |||
|
| Link Manager is compatible with Windows | |
|
| 2000, XP and Vista (32bit). | |
| 6. | Try a different USB 2.0 or computer. | |
| 7. | Check USB cable’s specification. | |
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|
| |
DVD player not working | 1. | Try to open the program in the additional | |
when move it over to | |||
| display first before playing the DVD. | ||
the extended display |
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| ||
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| |
The mouse not move | 1. | Check the display settings and make sure | |
pass the right side of | |||
| that your display number 2 is on the right side | ||
the screen as it should |
| ||
| of display number 1. | ||
on extended desktop |
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| ||
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| |
| 1. | Check the display card of your PC's version | |
System constantly ask |
| and make sure it is with the latest update one. | |
2. | If necessary, boot into Safe mode and use | ||
for reboot and not | |||
| Vista's Backup and Restore Center to recover. | ||
function |
| ||
3. | May also report the issue via your support | ||
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|
| channel. |
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