Rackmount Solutions CV-802 Troubleshooting, There is no LED display on KVM membrane switch

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Troubleshooting

1.There is no LED display on KVM membrane switch

i.Make sure the power adapter plugged into the KVM Switch, if the LED’s still off, perform soft reset to KVM switch.

ii.Power cycle KVM switch.

2.I can power on the KVM, but I am not getting any picture at all, how can I solve this? Switching to another port and checking if this port has the same problem

a.If you switch to another port, please check the screen resolution is the same.

b.Check the OSD menu is available on the hot keys “Scroll lock + Scroll lock + space bar”. If the problems persist, please make sure the cables are inserted properly and the boot up sequence is followed.

3.The screen is on but the keyboard and mouse don’t work

i.Check the server by using a different keyboard and mouse.

ii.For PS/2 servers

The keyboard and mouse are not hot pluggable.

iii.For USB servers

Unplug and plug allowing a few seconds for the bus emulation process to complete.

ivDo not press any keys on the keyboard whilst the server is booting up. This can cause a keyboard error or cause the keyboard not to detect the KVM switch.

v.Try a different keyboard, but use only 101/102/104-key keyboard

vi.Avoid moving the mouse whilst switching the KVM ports.

4.There is no LED display on the Cat5 dongle

The LED on the Cat5 dongle will flash when plugged into the USB or USB server. The light will then become steady when the KVM switch has connected. If the LED light is on and not flashing when plugged into server, please unplug the USB or PS/2 and try again. Or try another good Cat5 dongle to verify if problem still appears. If the problem persists, please contact your supplier.

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Contents Page Installation Installing the bracket to the KVMPackage Content only for rackmount KVM CV-802 /CV-1602Two Console DB-15 KVMConnection Rackmount KVM CV-802 /CV-1602Two Console DB-15 KVM ConnectionConnection KVM modules CV-802 /CV-1602Two Console DB-15 KVM Receiver Receiver ConnectionCascade Rackmount KVM CV-802 /CV-1602Two Console DB-15 KVM CascadeCascade KVM modules Front Panel Port LED Indications KVM Membranes Power onPorts Password Password for CV-802 / CV-1602 Press the KVM hotkey Scroll Lock + Scroll Lock + UF1 Main Menu OSD MenuOSD operation Advance hotkeys for Supervisor login only KVM Hotkey Local Console Hotkey for CV-802 / CV-1602Remote Console Hotkey for CV-802 / CV-1602 Hotkey FunctionOptional Accessories DC Power 12V, 24V, 48V Input Model 12V 24V 48VSpecification CV-802 / CV-1602 General What is the resolution support on remote console ? Two console KVMTroubleshooting There is no LED display on KVM membrane switchScreen is on but the keyboard and mouse don’t work There is no LED display on the Cat5 dongle
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