Cisco Systems BTS 10200 manual Call Transfer Blind and Attended, Distinctive Ringing

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Chapter 2 SIP Protocol Subscriber Features

Jointly-Provided Features

Do Not Disturb

Activate/Deactivate Feature

SIP Software Clients

The user interface for applicable software clients is similar to a SIP handset.

Call Transfer (Blind and Attended)

The SIP call transfer (CT) feature is supported for SIP subscribers on Cisco BTS 10200 Release 4.4. Call transfer in Cisco BTS 10200 requires provisioning the “REFER” feature as an office trigger. See the Cisco BTS 10200 SIP Protocol Provisioning Guide for details.

The call transfer feature requires phone support for sending the SIP REFER message. See the phone documentation for details on the user interface and procedures to effect a call transfer. Both blind and attended transfers are supported.

The following caveats apply when using call transfers:

1.Attended transfer to a transfer-target is supported only after the target answers; that is, consultative attended transfer is supported. Attended transfer is not possible, while the transfer-target is being alerted (ringing state).

2.Only calls on Cisco BTS 10200 may be replaced by an attended transfer. If a SIP subscriber has independently placed a call to another SIP subscriber, without using Cisco BTS 10200, then Cisco BTS 10200 cannot replace the call made outside of Cisco BTS 10200.

Distinctive Ringing

Distinctive ringing uses a special ringing pattern to alert the called user of incoming calls from pre-selected telephone numbers. This is a CLASS feature and is offered to both Business and Residential users.

You can edit the list of selected numbers though the Screening List Editing (SLE) feature, which requires configuring an IVR with the Cisco BTS 10200 Softswitch. Distinctive ringing can be assigned to a station and to the group, and applied to users based on the call type/calling number. When assigned to a group, distinctive ringing is applied to users in the group based on the call type. When assigned to the line, distinctive ringing is applied to the user based on the calling number. The Cisco BTS 10200 sends an Alert-Info header in the outgoing INVITE message, instructing the SIP phone to play a specific ring tone.

Distinctive ringing depends on the SIP phone’s capability to support processing of the information received in Alert-Info header.

Distinctive Ringing for Centrex DID Calls

The Cisco BTS 10200 Softswitch sends an Alert-Info header in the outgoing INVITE message, instructing the SIP phone to play a specific ring tone. Distinctive ringing depends on the SIP phone’s capability to support processing the information received in Alert-Info header.

Cisco BTS 10200 Softswitch SIP Protocol User Guide

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Contents SIP Protocol Subscriber Features SIP Phone InitializationSIP Devices SIP RegistrationStatic Registration SIP User Authentication AORCisco BTS 10200 Softswitch-Based Features Activation and Deactivation of Anonymous Call RejectionCalea Call Content BillingCall Forwarding Call Forwarding to an E.164 Number or an Extension Number Calling Name and Number DeliveryCall Forwarding Activation and Deactivation RulesCalled Party Termination is Not Available/Not Reachable Caller ID Delivery SuppressionCalled Party Termination Called Party Termination is Not RegisteredDirect Inward Dialing Customer Access TreatmentCustomer-Originated Trace Direct Outward DialingDo Not Disturb Emergency CallCentrex Dialing Plan Extension Dialing Interworking Operator Services 0-, 0+, 01+, 00 CallsIncoming and Outgoing Simulated Facility Group Multiple Directory NumbersSIP Endpoint Caveats Type of ServiceRemote Activation of Call Forwarding SIP Subscriber to SIP CallsPhone-Based Features Voice-Mail SupportJointly-Provided Features Session TimerReliable Provisional Responses Text-GUI Features Supported HandsetsSupported Features Accessing FeaturesCall Transfer Blind and Attended Distinctive RingingDistinctive Ringing for Centrex did Calls Independently Provided Features OL-5352-03
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BTS 10200 specifications

Cisco Systems BTS 10200 is a robust platform designed to meet the demands of modern telecommunications. This session border controller (SBC) facilitates the management of voice over IP (VoIP) traffic, enabling secure and efficient communication across diverse networks. The BTS 10200 plays a critical role in integrating voice and data services while ensuring high-quality user experiences and regulatory compliance.

One of the standout features of the BTS 10200 is its ability to support a wide range of protocols, making it highly versatile. It is compatible with both legacy systems and modern IP-based solutions, ensuring seamless interoperability. This adaptability allows service providers to migrate to next-generation networks without disrupting existing services.

The BTS 10200 is built upon a highly scalable architecture, allowing it to handle large volumes of traffic. This scalability is crucial for service providers as they expand their networks to accommodate more users and services. The platform supports hundreds of thousands of simultaneous sessions, which is essential for large-scale deployments such as in mobile and fixed-line networks.

Security is a paramount feature of the BTS 10200. It incorporates multiple layers of security protocols, including encryption and authentication mechanisms, to protect against unauthorized access and potential cyber threats. The platform also features robust filtering and Denial of Service (DoS) protection, ensuring that VoIP services remain stable and reliable even under adverse conditions.

Quality of Service (QoS) management is another critical characteristic of the BTS 10200. It allows for traffic prioritization to ensure that voice signals maintain clarity and reduce latency. Through advanced traffic shaping and management techniques, service providers can enhance the overall user experience even during peak usage periods.

Furthermore, the BTS 10200 supports a wide array of management and monitoring tools, enabling network administrators to gain insights into performance metrics, traffic trends, and system health. This data-driven approach allows for intelligent decision-making and proactive maintenance.

In summary, the Cisco Systems BTS 10200 is a powerful, secure, and scalable solution for managing voice and data services in today's complex telecommunications environment. Its combination of protocol support, robust security measures, QoS capabilities, and management tools positions it as a key asset for service providers looking to enhance their offerings and ensure reliable communications for their users.