Customer Assistance

Customer Satisfaction Team

Available to answer questions regarding Cooper Bussmann products & services Monday-Friday, 8:00 a.m. – 4:30 p.m. for all US time zones.

Contact:

sToll-free phone: 855-287-7626 (855-BUSSMANN)

sToll-free fax: 800-544-2570

sE-mail: busscustsat@cooperindustries.com

Emergency and After-Hours Orders

Next flight out or will call shipment for time-critical needs. Customers pay only standard product price, rush freight charges, & modest emergency service fee. Place these orders through the Customer Satisfaction Team during regular business hours. For after-hours, contact:

s Phone: 314-995-1342

C 3 – the Enhanced, Online Cooper Customer Center Provides real time product availability, net pricing, order status & shipment tracking across six Cooper divisions: B-line, Bussmann, Crouse-Hinds, Lighting, Power Systems & Wiring Devices. Available at:

swww.cooperc3.com

s877-995-5955 for log-in assistance

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Your Authorized Cooper Bussmann Distributor is:

Application Engineering

Technical assistance is available to all customers. Staffed by degreed engineers, this application support is available Monday-Friday, 8:00 a.m. – 5:00 p.m. CT Contact:

s Phone: 636-527-1270

s Fax: 636-527-1607

s E-mail: fusetech@cooperindustries.com

s Live Chat: www.cooperbussmann.com

Online Resources

Visit www.cooperbussmann.com for the following resources:

s Product search & cross-reference s Product & technical materials

s Solutions centers for information on topical issues including arc-flash, selective coordination & short-circuit current rating

s Technical tools, like our arc-flash calculator s Where to purchase Cooper Bussmann product

Services

Cooper Bussmann Services team provides engineering expertise in electrical system reviews, electrical safety training & component testing for Agency compliance.

Contact:

s Phone: 636-207-3294

s E-mail: services@cooperindustries.com

PDF Only

www.cooperbussmann.com/BussmannWirelessResources

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