10Help and tips
Failure | Possible cause | Solution | |
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| Is the power cable connected to the | Check the power cable. | |
The television does not function | mains supply? | ||
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| Is the Power On/Off button on? | Check if the On/Off button is on. | |
| Is the antenna cable connected? | Check the antenna cable. | |
| If you are using a satellite antenna, is it | Have the antenna adjusted. | |
| well adjusted? | ||
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Poor picture quality | Antenna may be affected by two | Try disconnecting one of the devices. | |
connected external devices. | |||
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| It may need fine tuning. | Perform fine tuning. | |
| Picture settings are not correct. | Adjust Brightness, Contrast and | |
| Colour. | ||
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Shadow and reflection in the | Channel setting | Perform automatic, manual channel | |
setting or fine tuning. | |||
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picture. |
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Antenna | Check antenna cable and system | ||
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| Is there any damage to the antenna | Check the antenna cable. | |
| cable? | ||
No picture |
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Are you sure you pressed the correct | Press the PR+ or PR- button to turn | ||
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| button on your remote control? | on the TV. | |
| Colour intensity level is at the lowest | Increase the colour. | |
| setting. | ||
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No colour. | Broadcast system setting (if setting | Select the broadcast system. | |
| choice is available) | ||
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| Problem in channel broadcasting. | Test with another channel. | |
| Television channel (no teletext) or | Test another channel for fine tuning and | |
No or defective teletext | antenna system. | shadowy pictures | |
| Very weak signal | Check the antenna system. | |
| Temporary sound mute may be on | Try pressing the mute button | |
No sound |
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| Is the sound turned down? | Turn on the volume with Vol + button. | |
| Are the batteries correctly placed? | Place the batteries correctly. | |
Remote control does not work | Are batteries exhausted? | Replace the batteries with new ones. | |
Is there any obstacle between the | If yes, remove it. | ||
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| remote control and television? | ||
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Picture is not visible after turning | Child lock is active. | Disable the child lock. | |
on the TV | |||
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If your television does not work properly even though you tried the above mentioned solutions, try turning it on and off again. If you cannot start your television even though you have applied all noted methods, refer to the dealer or authorised service from where you purchased the product. Never attempt to repair a faulty TV yourself.
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