Sony DVD Rom/DVD Video manual Services

Services

Statistical process controls and in-line inspection systems form a key part of our production process. Full 100% checks by means of automatic test systems of label print and read-out sides are imple- mented with the strictest error criteria.

A team of highly qualified staff as well as auxiliary means such as optoelectronic test devices, an electron microscope with X-ray spectroscopy, an atomic force microscope and climatic chambers are available for permanent process control and improvement, systematic error analysis and also for maintaining the durability of our products.

The processes and procedures are certified according to ISO-9002. Sony DADC has qualified for this certification after successfully proving a 6-sigma quality.

We will be pleased to assist you in finding the solution for your technical problems. If you are interested in an electronic link for transmitting your master data and other components to Sony DADC, we can offer our know-how and our expertise and will reserve storage capacity for your data on our servers.

If you need further services, please inform our Customer Service department so that we can assist you in the realisation of your project.

Our services comprise the following:

•Personal assistance by a member of our Customer Service staff

•Authoring of DVD Video/Audio within Sony Group (by Sony DVD Center Europe)

•Premastering / formatting of DVD-ROM

•Premastering / formatting of all common DVD formats

•On-line data transfer via 2Mbit ISDN

•Disc prototyping on DVD-R

•Mastering of all DVD formats

•DVD 5 / 9 / 10 disc production in shortest turnaround times

•Offset label printing on discs

•Support in artwork creation

•Disc serialisation

•Packaging / dispatching

•Drop shipment

General

07