Technicolor - Thomson IB5000 warranty Symptom, Remedy

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IB5000_5200GB 4/09/01 10:12 Page 31

T roubleshooting guide

Before requesting service (troubleshooting)

Symptom

No power?

There is no picture?

There is no sound or it can hardly be heard?

The remote control does not work?

There are no subtitles?

You have forgotten your password to change the rating limit?

The menu language is not the one you want?

Audio (spoken) and / or subtitle language is not the one selected during the initial player set-up?

Remedy

Power

•Correctly connect the AC Power Cord to an AC Outlet.

•With the UK plug, check the fuse.

Video and Audio

•Turn on the TV set and your DVD player.

•Check connections.

•Make the correct input selection on the TV set.

•Check the video connection settings.

•Make the correct audio input selection and volume adjustment on the TV set or hifi system (amplifier or AV selector).

Remote Control

•Load the batteries and check that their polarities (+ and –) are correctly aligned.

•Batteries are low. Replace with new ones.

•Remove batteries and hold down one or more keys for several minutes to drain the microprocessor inside the remote to reset it. Reinstall batteries and try remote again.

•Point the remote control to the front of the player.

•Operate the remote control within an 8 m range from the player.

•Remove any obstacles between the remote control and the red LED on the player.

Playback

•Check that the subtitle is recorded on the disc.

•Subtitles disappear from the TV screen. See how to display subtitles.

•While in stop mode hold down STOP and PLAY keys of the player, in that order and simultaneously, for more than 3 seconds. The password lock will be released and all initial settings will return to the default values. Please note, that in this case you should switch the player OFF and then back ON again. You will see a choice of menu language to be re-set. After pressing the corresponding number key on the remote control, you will need to proceed with the other initial settings, as you did when you first installed the player.

(set-up menu).

•The menu language for your player has not been set during set-up.

•Your preferred menu language on a DVD disc (if available) has not been set during set up.

•The menu is not available in your language on the DVD disc.

•If the audio or subtitle language is not available on the DVD disc, the language selected during initial player set-up will not be heard or

seen. The disc’s priority language (default language) is selected automatically. If you want another language, press audio “ ” key and subtitle “ ” key to select it temporarily for this disc (Or press MENU during playback, if the disc has its own language selection menu).

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Contents Discs PrecautionsSetting up For your safetyPlayback Bout discs and soundDiscs you can play Discs you cannot playAdvanced Playback OntentsFit the batteries Efore you startBasic connections Initial set-upDisc Tray Ront displayAsic functions Power / Stand-byAdditional handy functions Menu operation Selections via menuPlayer Menu Disc contents menuEnus Disc MenuInfo key pressed twice / Interactive screen Info key pressed once / Interactive screenWith DVD disc If the Scart socket with S-Video or RGB is not free Audio System or TVFinal connections Scart OutputNtsc Disc Output on Scart Video Output via Hosiden socketYour preferred disc language Player menu language2a. You have a standard 4x3 TV screen 4x3 / 16x9 TV screen2b. You have a wide-screen 16x9 TV set Stills and frame advance DVDs and Video CDs Direct Access to a track Audio CDFast motion / Picture and track scan Slow motion DVDs and Video CDsIndex and Markers DVDs and Video CDs Cene AccessTitles, chapters, tracks, or elapsed time Scene againDVD Camera angle DVD intro Mosaïc Chapter viewAudio language for DVDs Virtual 3-D Surround Sound for DVDs, Video CDs, Audio CDsDVD Subtitles on / off Ubtitle languagesDVD Subtitles selection To clear Random play Oom / Random PlayDVD and video CD Zoom Random play for DVDs and Audio CDsRepeat CD with TV Off Epeat and random PlayRepeat play for DVDs and Audio CDs Repeat a scene between point a and point BDeleting programmed items chapters / tracks Rogramme PlayProgramme play for DVDs and Audio CDs About DVD discsSkipping songs Laying MP3 CDsWhat’s MP3? MP3 CD PlaybackVideo CD Audio Channels Selection Video CD Using Playback Control PBC menuTrack View / Index View VCD On-screen messages Black level adjustmentScreen Format Still state2x playback Audio for DVDs Udio OptionsDigital audio output Dynamic CompressionTo exit Main MENU, press Return key 20 twice Ating limitRating for DVDs Rating Limit selectionFor DVDs Player unlock and Rating Limit cancellationPassword change Overriding the RatingUniversal remote control setting Niversal remote controlTo control other equipments List of TV brands Brand codes informationRemedy SymptomNever use CD-RW recordable/rewritable discs DVD discsCD-R discs Use CD-R data discsDo not try recording copyright protected MP3 files Close the complete disc at the end of recordingCD-R MP3 discs Your MP3 files should be ISO 9660 or Joliet formatDear customer Echnical dataFused plug for UK Users only
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