Problems and troubleshooting
Use the following check list for troubleshooting when you have problems with your TV/VCR/DVD. Consult your local dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS | CAUSE | POSSIBLE SOLUTIONS | PAGE | |
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POWER |
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No power. | The AC power cord is not connected. | Connect the AC power cord to the AC | 5 | |
| outlet. | |||
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Although the power is on, the | Cassette or disc is not inserted. | Insert a video cassette or disc. | 32, 44 | |
TV/VCR/DVD does not operate. | The TIMER REC buttons are depressed. | Press the TIMER REC buttons. | 39 | |
TV BROADCAST RECEPTION |
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| TV station experiencing problems. | Try another channel. | 19 | |
| Picture control is not adjusted. | Check picture control adjustments. | 29 | |
Poor or no picture. | Possible local interference. | Check for source of reception distur- | – | |
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| Antenna or Cable TV connector is not | Check VHF/UHF antenna or Cable TV | 11, 12 | |
| connected or possible local interference. | connection, reposition or rotate antenna. | ||
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| TV station experiencing problems. | Try another channel. | 19 | |
Poor or no color. | Picture control is not adjusted. | Check picture control adjustments. | 29 | |
Possible local interference. | Check for source of reception disturbance. | – | ||
| Antenna or Cable TV connector is not | Check VHF/UHF antenna or Cable TV | 11, 12 | |
| connected or possible local interference. | connection, reposition or rotate antenna. | ||
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| TV station experiencing problems. | Try another channel. | 19 | |
Picture wobbles or drifts. | Antenna or Cable TV connector is not | Check VHF/UHF antenna or Cable TV | 11, 12 | |
connected or possible local interference. | connection, reposition or rotate antenna. | |||
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| Cable TV channel is scrambled. | Try another channel. | 19 | |
| Cable TV connector is not connected. | Check all Cable TV connections. | 12 | |
No Cable TV reception. | TV/CABLE Mode menu option is set to the | Set the TV/CABLE Menu option to the | 22 | |
TV mode. | CABLE mode. | |||
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| Cable TV service interrupted. | Contact your Cable TV company. | 12 | |
No reception above | TV/CABLE Mode menu option is not set to the | Make sure TV/CABLE menu option is in | 22 | |
appropriate mode. | the appropriate mode. | |||
channel 13. |
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UHF antenna is not connected. | Check UHF antenna. | 11 | ||
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| TV station experiencing problems. | Try another channel. | 19 | |
| Antenna or Cable TV connector is not | Check VHF/UHF antenna or Cable TV | 11, 12 | |
Poor or no sound. | connected or possible local interference. | connection, reposition or rotate antenna. | ||
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Possible local interference. | Check for source of reception disturbance. | – | ||
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| The MUTE button is depressed. | Check the MUTE button has not been | 20 | |
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| pressed. | ||
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TV shuts off. | TV station stopped broadcasting. | Tune new channel. | 19 | |
Sleep timer is set. | Set Sleep Timer to “0”. | 20 | ||
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| TV station experiencing problems or program | Try another channel. | 19 | |
| tuned is not closed captions. |
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Closed caption is not | TV signal is weak. | Check Cable TV connection of VHF/UHF | 11, 12 | |
activated. |
| antenna, reposition or rotate antenna. | ||
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| The CLOSED CAPTION button is not | Press the CLOSED CAPTION button to | 21 | |
| depressed. | turn on the closed caption. | ||
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VCR |
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TV recording does not work. | The video cassette's erase prevention tab | Place a piece of adhesive tape over the | 32 | |
is broken off. | hole. | |||
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Timer recording does not | The time is not set correctly. | Reset the present time. | 16~18 | |
The recording start/end time is not set | Reset the start/end time. |
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work. | 39 | |||
correctly. |
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| Tape is old or worn. | Replace the tape. | – | |
Noise bars appear on the | Tracking adjustment is beyond range of | Adjust tracking manually using the | 34 | |
screen. | automatic tracking circuit. | TRACKING +/– buttons on the remote control. | ||
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| Video heads are dirty. | Clean the video heads. | 64 | |
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5V40101C [E] | 63 | 15`03`06, 11:03 |