Avaya S8700 manual Preventing Toll Fraud

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Copyright 2002, Avaya Inc.

All Rights Reserved

Notice

Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change.

Your Responsibility for Your Company’s Telecommunications Security

The final responsibility for securing both this system and its networked equipment rests with you - an Avaya customer’s system administrator, your telecommunications peers, and your managers. The scope of your responsibilities is based upon acquired knowledge and resources from a variety of sources including but not limited to:

Installation documents

System administration documents

Security documents

Hardware-/software-based security tools

Shared information between you and your peers

Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure:

Your Avaya-provided telecommunications systems and their interfaces

Your Avaya-provided software applications, and their underlying hardware/software platforms and interfaces

Any other equipment networked to your Avaya products.

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there may be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention and how to get help

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, in the United States and Canada, call the Technical Service Center's Toll Fraud Intervention Hotline at 1-800-643-2353.

For additional support telephone numbers, see the Avaya web site: http://www.avaya.com

Click on Support, click on Escalation Lists US and International. This web site includes phone numbers for escalation within the United States. For escalation phone numbers outside the United States, click on Global Escalation List. This list contains the phone numbers for the Centers of Excellence in each Avaya-defined region.

Voice over Internet Protocol (VoIP)

If the equipment supports Voice over Internet Protocol (VoIP) facilities, you may experience certain compromises in performance, reliability and security, even when the equipment performs as warranted. These compromises may become more acute if you fail to follow Avaya’s recommendations for configuration, operation and use of the equipment. YOU ACKNOWLEDGE THAT YOU ARE AWARE OF THESE RISKS AND THAT YOU HAVE DETERMINED THEY ARE ACCEPTABLE FOR YOUR APPLICATION OF THE EQUIPMENT. YOU ALSO ACKNOWLEDGE THAT, UNLESS EXPRESSLY PROVIDED IN ANOTHER AGREEMENT, YOU ARE SOLELY RESPONSIBLE FOR (1) ENSURING THAT YOUR NETWORKS AND SYSTEMS ARE ADEQUATELY SECURED AGAINST UNAUTHORIZED INTRUSION AND (2) BACKING UP YOUR DATA AND FILES.

Standards Compliance

Avaya Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc. The correction of interference caused by such unauthorized modifications, substitution or attachment will be the responsibility of the user. Pursuant to Part 15 of the FCC Rules, the user is cautioned that changes or modifications not expressly approved by Avaya Inc. could void the user’s authority to operate this equipment.

Ordering Information

Call:

US Voice:

1 800 457 1235

 

US Fax:

1 800 457 1764

 

non-US Voice:

+1 410 568 3680

 

non-US Fax:

+1 410 891 0207

Write:

Globalware Solutions

 

200 Ward Hill Avenue

 

Haverhill, MA 01835 USA

Order:

Document No.555-233-141, Issue 2,

 

October 2002

 

European Union Declaration of Conformity

Avaya Inc. declares that the equipment specified in this document bearing the “CE” (Conformité Europeénne ) mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive (1999/5/EC), including the Electromagnetic Compatibility Directive (89/336/EEC, Class B) and Low Voltage Directive (73/23/EEC). This equipment has been tested to meet the CTR4 Primary Rate Interface (PRI) specification.

.

Copies of these Declarations of Conformity (DoCs) can be obtained by contacting your local sales representative and are available on the following Web site: http://support.avaya.com/elmodocs2/DoC/IDoC/index.jhtml/

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Contents Getting Started Preventing Toll Fraud Means of Connection Page Process and Specifications Customer Verifying the Equipment 2b Installing the Hardware Mounting Brackets Installing the Hardware Rack Installation 3a Configuring the Hardware Server 3b Configuring the Hardware Duplication Cabling 3c Configuring the Hardware Server 4a Connecting the Cables Duplex Reliability 4b Connecting the Cables High or Critical Reliability 5a Configuring the UPS and the Ethernet Switch 5b Configuring the UPS and the Ethernet Switch Serv Intf Alarms Auto OFF CLK Problem
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