Vizio P502ui-B1E user manual Warranty, On Parts and Labor

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Warranty

C

ON PARTS AND LABOR

Covers units purchased as new in United States and Puerto Rico Only. VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one (1) year of non-commercial usage and ninety (90) days of commercial use. If a Product covered by this warranty is determined to be defective within the warranty period,VIZIO will either repair or replace the Product at its sole option and discretion.

To obtain warranty service, contact VIZIO Technical Support via e-mail: TechSupport@VIZIO.com or via phone at 877 MY VIZIO (877.698.4946) from 5:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday and Sunday, Pacific Time, or visit www.VIZIO.com. PRE-AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER. Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period.

Parts and Labor

There will be no charge for parts or labor during the warranty period. Replacement parts and Products may be new or recertified at VIZIO’s option and sole discretion. Replacement parts and Products are warranted for the remaining portion of the original warranty or for ninety (90) days from warranty service or replacement, whichever is greater.

Type of Service

Defective Products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER FOR WARRANTY SERVICE.

Product returns to VIZIO’s service centers must utilize either

the original carton box and shipping material or packaging that affords an equal degree of protection. VIZIO Technical Support will provide instructions for packing and shipping the covered Product to the VIZIO service center.

Limitations and Exclusions

VIZIO’s one-year limited warranty only covers defects in materials and workmanship. This warranty does not cover, for example: cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges, signal issues, damages from shipping, acts of God, any type of customer misuse, modifications or adjustments, as well as installation and set-up issues or any repairs attempted by anyone other than by a VIZIO authorized service center. Products with unreadable or removed serial numbers, or requiring routine maintenance are not covered. This one year limited warranty does not cover Products sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT.VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.THIS WARRANTY GIVES YOU SPECIFIC LEGAL

RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE.

CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.

Personal Data

If your VIZIO product is capable of storing personal data and other information, ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored to you configured as originally purchased. You will be responsible for restoring all applicable data and passwords. Recovery and reinstallation of user data is not covered under this Limited Warranty. In order to protect your personal information, VIZIO recommends that you always clear all personal information from the unit before it is serviced, regardless of the servicer.

Zero Bright Pixel Defect Guarantee

This policy covers “zero bright pixel” defects for the duration of the limited “ONE YEAR WARRANTY” on select new product purchases. To determine if this guarantee applies to your product, refer to the “DETAILS” tab of the model’s product information page (www.VIZIO.com) or look for the “zero bright pixel” guarantee on the box.

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Contents Vizio When Reading this Manual Safety & CertificationImportant Safety Instructions Thank YOU for Choosing VizioPage Television Antenna Connection Protection Page Table Of Contents Getting to Know Your TV Inspecting the Package ContentsInstalling the TV WALL-MOUNT Screw Locations Remote Sensor & Power Indicator Rear Panel Remote Control Page Connecting a Device Connecting Your DevicesCoaxial Cable Connecting a Device Audio & Video Cable Types AV CableComponent Cable Hdmi CableConnecting AN Audio Device OPTICAL/SPDIF Cable Connecting AN Audio Device Audio Cable Types RCA CableWith Hdmi ARC Connecting AN Audio Device ARC Without Hdmi ARCConnecting to Your Network Select Home Use for in-home use Completing The First-Time SetupPage Page Changing the Input Source Using the On-Screen MenuNavigating the ON-SCREEN Menu Viewing Video with the Menu Open Changing the Screen Aspect RatioAdjusting the Picture Settings More, and then press OK Point White Balance Gain Red Green Blue Smpte Test Pattern Off Management menu, use Delete Picture Mode, and then Changing the Equalizer Settings on Adjusting the Audio SettingsPage Setting Timers Using the Network Connection Menu Enter Access Point Name Tuner Setting UP the TunerADD Analog Channel Listening to Alternate Audio Setting UP Closed Captioning Closed Caption Text Sample Renaming Devices on the Input Menu System Changing the TV SettingsRemote to highlight Time Page Picture differently. See Changing the Screen Aspect Ratio on Page Using the Reset & Admin Menu Using the Info Window Using the Guided Setup MenuUsing the USB Media Player Using the USB Media PlayerVizio Video Player Photo Viewer Using the V.I.A. Plus APP Dock Using Vizio Internet Apps Plus V.I.A. PlusUsing the Fullscreen V.I.A. Apps Window Fullscreen V.I.A. Plus Apps Window Overview Customizing the V.I.A. Plus Apps Window Page What is Ultra HD? Viewing Ultra HD ContentWhat YOU Need to View Ultra HD Content What is Hdmi 2.0 and Hdcp 2.2?SUPPORT.VIZIO.COM Troubleshooting & Technical SupportRegister Your Vizio Product NOW Page See Changing the Screen Aspect Ratio on Specifications P502ui-B1E On Parts and Labor WarrantyFCC Class B Radio Interference Statement Legal & ComplianceVizio Software License Agreement Other Images used under license from Shutterstock.com Vizio INC. ALL Rights Reserved OC-US-NC
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