Vizio M421NV manual General TV Problems

Page 63

VIZIO M421NV User Manual

General TV Problems

Power is ON but there is no image on the screen.

Wrong or abnormal colors appear.

Control buttons do not work.

There appear to be image quality issues.

You cannot see a picture.

You see a distorted picture or hear unusual sound.

The picture has abnormal patterns.

There is a bar with logos on the bottom of the screen.

The display image does not cover the entire screen.

Solution

Make sure all cables attached to the HDTV are connected to the correct output on the external device.

Adjust brightness, contrast or backlight.

Press the INPUT button on the remote control to select a different input source.

Press the TV button on the top of the remote to return to the TV mode.

Check Color and Tint settings in Picture Menu.

Reset Picture settings.

Check the video cables to make sure they are securely connected.

If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

Press only one button at a time.

Press the TV button on the top of the remote to return to the TV mode.

If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

For best image quality, view HD wide-screen programs where possible.

If HD content is not available view “Standard Definition” from a digital source.

Standard, analog TV will always be noticeably inferior to HD because your digital flat panel TV has video that is many times better than old TV so you will see interference and deficiencies you did not know you had.

Make sure the power button is ON (VIZIO logo glows white).

Make sure the AC power cord is securely connected to the AC socket.

Press the INPUT button on the remote control to select a different input source.

Press the TV button on the top of the remote to return to the TV mode.

Check the connections of external devices that may be connected to the HDTV.

If your HDTV is connected to a computer, press any button on your keyboard to “wake” your computer.

If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

You may be getting interference from electrical appliances, cars, motorcycles, or fluorescent lights. If you have not mounted it on the wall, try moving your HDTV to another location to see if this is the cause of the problem.

Check the connections of external devices that may be connected to the HDTV.

Make sure the specifications of external devices meet the specifications of your HDTV (like resolution).

If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

Press EXIT to exit retail mode.

If you are in RGB mode (Computer), make sure that H-Size and V-Position in the On Screen Display (OSD) are set correctly.

If you are using TV, AV1, AV2 or Component with 480i input, press the WIDE button on the remote control to scroll through various screen modes.

6

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Contents Page Dear Vizio Customer Important Safety Instructions Page Lightning Protection Power LinesTelevision Antenna Connection Protection External Television Antenna GroundingAdvisory of the DTV Transition Table of Contents Chapter  Enjoying Multimedia Programming the Vizio Universal Remote Control Specifications Opening the Package Setting Up Your Hdtv Unpack the TV and stand base Attaching the TV StandWall Mounting your Hdtv Wall Mounting SpecificationsJag Wheel Control Front PanelSide Panel Connections Rear Panel ConnectionsUSB Precautionary Tips for Inserting the Batteries Installing the BatteriesRemote Control Range Vizio Remote Control PrecautionsColor Buttons Yellow, Blue, Red, & Green Remote Control ButtonsDevice Buttons CEC-Supported ButtonsGetting Started Watching a TV Program Select Input SourceViewing Digital TV Program Information Which Video Connection Should I Use? Connecting EquipmentConnecting Your Cable or Satellite Box Using Hdmi BestHdmi Connections for Cable or Satellite Boxes with DVI Using Component Video Better Using Composite Video GoodUsing Coaxial Antenna Good Hdmi Connections for DVD Players with DVI Connecting Your DVD PlayerUsing Composite AV Video Good Connecting Your VCR or Video Camera Connecting Coaxial RFTurning TV speakers off Connecting a Home Theater System Using RCAUsing Optical S/PDIF Connecting the cablesUsing Hdmi Connecting a ComputerSupported Multimedia Viewer SpecificationsFile Video Audio Encoding Resolutions Extension Supported File FormatsAccessing Multimedia Content Adjusting Photo Settings Play Mode Music SettingsVideo Settings Picture ModeWide Format Input Menu Using the On-screen Display OSDWide Menu Sleep Timer Menu CC Closed Caption MenuPicture Menu Sharpness ContrastColor TintAdvanced Picture Color TemperaturePIP Menu TV Speakers Settings MenuBalance Lip SyncAdvanced Audio Equalizer SettingsAdd Analog Channel Tuner Tuner ModeAuto Channel Scan Partial Channel SearchName Input To use one of the nine preset labelsUSA-Movie Alt Rating Region Media Menu CEC FunctionDevice Discovery Adjusting Photo Settings Music Settings Video Settings Help Menu Reset TV SettingsClear Memory Factory Default Start Setup WizardProgramming your Home Theater System Using a Cable or Satellite Box RemoteProgramming other devices Programming your Blu-Ray or DVD PlayerMy Codes DVD Player Home Theater Cable Box Satellite Box Reset Remote to Factory SettingsProgramming your Cable or Satellite Set-Top Box Searching for Device CodesRemote Control Codes Television CodesIncluding TV/DVD TV/VCR, Realistic 0154, 0180, 0178 Relon 1826 RevolutionHD Satellite Receiver Codes Cable Box CodesConverters DecodersDVD Player Codes PVR CodesBlu-Ray DVD Codes DVD/VCR Player CodesAmplifier Receiver / Tuner Codes Game Console Codes Audio Accessory CodesVCR Codes Video Accessory CodesSansui 0000, 0067, 0209, 0041, 0271, 0479 Solution Cleaning the TV and Remote ControlTroubleshooting Guide General TV ProblemsGeneral TV Problems Remote Control Problems Telephone & Technical Support Media Viewer ProblemsFCC Class B Radio Interference Statement ComplianceSpecifications  SpecificationsEnvironmental Conditions Preset PC Resolutions Resolution through RGB InputParameters Horizontal Values Pixels Vertical Values Lines Personal Data Types of ServiceParts and Labor Limitations and ExclusionsIndex RGB Connecting
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