Vizio VF551XVT user manual On-Site Warranty Repair Procedure

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VIZIO VF551XVT User Manual

On-Site Warranty Repair Procedure

On-Site Warranty Repair generally is performed on repairable displays which are 30 inches and larger.

If VIZIO Technical Support determines that a problem with a display unit may be within the terms and conditions of the VIZIO Limited Product Warranty and that an on-site repair may be performed, the customer will be provided with an on-site repair authorization number and on-site repair instructions. The determination for performing the on-site repair may be dependent upon the manufacturing defect and is at VIZIO's option and sole discretion. Proof of purchase is required to confirm the product is within the one- year limited warranty period and meets the terms and conditions of the VIZIO Limited Product Warranty.

On-site repair service is requested through VIZIO's third-party service provider. After VIZIO provides the customer with the on-site repair (OSR) authorization number, the third-party service provider will contact the customer and will schedule the repair at the customer's location. The total approximate time for the repair process, which includes the repair diagnosis, dispatching the technician, shipping the replacement part(s), and arranging the appointment with the customer, is completed within approximately 3 to 5 business days, pending availability of these factors.

If it is determined the product can not be repaired on-site, the customer will be required to ship the unit to VIZIO's service center, per the below warranty replacement procedure.

VIZIO is not responsible for the de-installation or re-installation of the product. However, some standard installation may be performed during the on-site repair, at VIZIO's option and sole discretion. Please read VIZIO's Limited Product Warranty for warranty terms and conditions.

Warranty Replacement Procedure

Warranty Replacement generally is performed on displays which are determined to be economically unrepairable.

If VIZIO Technical Support determines that a problem with a display unit may be within the terms and conditions of the VIZIO Limited Product Warranty and that a repair is not economically possible, based on certain manufacturing defects in materials and/or workmanship, and/or at VIZIO's option and sole discretion, the customer will be provided with a return authorization number and replacement instructions. Proof of purchase is required to confirm the product is within the one-year limited warranty period and meets the terms and conditions of the VIZIO Limited Product Warranty.

For displays forty-two inches (42") and larger, VIZIO will generally cover the transportation charges to perform an on-site swap of the original unit with the replacement unit. For displays under forty-two inches (42"), the customer is responsible for the transportation charges to VIZIO's service center. VIZIO will be responsible for the return transportation charges from the service center to the customer. Please read VIZIO's Limited Product Warranty for warranty terms and conditions.

Mail-In Warranty Repair Procedure

Mail-In Warranty Repair generally is performed on displays which are smaller than 30 inches.

If VIZIO Technical Support determines that a problem with a display unit may be within the terms and conditions of the VIZIO Limited Product Warranty and that a mail-in repair may be performed, the customer will be provided with a return authorization number and mail-in repair instructions. Proof of purchase is required to confirm the product is within the one-year limited warranty period and meets the terms and conditions of the VIZIO Limited Product Warranty.

The customer will be provided with instructions for packing and shipping the unit to the VIZIO service center. The original carton box and packing material, or an equivalent as designated by VIZIO, must be utilized. The cost of shipping to VIZIO's service center is at the customer's expense. After the product is repaired and tested, the VIZIO service center will ship the unit back to the customer at VIZIO's expense. VIZIO is not responsible for the de-installation or re-installation of the product. Please read VIZIO's Limited Product Warranty for warranty terms and conditions.

PLEASE DO NOT RETURN YOUR UNIT TO VIZIO WITHOUT PRIOR

AUTHORIZATION.

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Contents Dear Vizio Customer 888Important Safety Instructions Page External Television Antenna Grounding Power LinesTelevision Antenna Connection Protection Lightning ProtectionAdvisory of the DTV Transition Table of Contents Using Your Hdtv the First Time Specifications Limited Product Warranty Vizio Return Policy Understanding Viewing FeaturesMaintenance and Troubleshooting Package Contents Opening the PackageSetting Up Your Hdtv Wall Mounting your HdtvAttaching the safety strap Front Panel Side Panel ControlsRear Panel Connections Audio OUTRight-Side Panel Connection Vizio Remote Control Page Vizio Remote Control Precautions Insertion of Batteries in the Remote ControlRemote Control Range Precautionary Tips for Inserting the BatteriesConnecting Equipment Which Video Connection Should I Use?Connecting Your Cable or Satellite Box Using Hdmi BestUsing Component Video Better Hdmi Connections for Cable or Satellite Boxes with DVIUsing Coaxial Antenna Compatible Using S-Video CompatibleUsing Composite Video Compatible Connecting Coaxial RF Using the Antenna or Cable through Your VCRConnecting Your DVD Player Hdmi Connections for DVD Players with DVIUsing Component Video Better Connecting Your VCR or Video Camera Using Composite AV Video CompatibleConnecting an External Receiver/Amp Optical Output of audio received with HD ProgramsConnecting a Computer Preset PC Resolutions Resolution through RGB InputSupported File Formats Multimedia Viewer SpecificationsFile Video Encoding Audio Encoding Resolutions Viewing Multimedia Content Picture Settings Music Settings Wide Format Video SettingsPicture Mode Turn Power On Setup WizardConnect the Power Cable Initial SetupPage Select Input Source Fine Tuning the picture Setting the Time ZoneWatching a TV Program Program Information Adjusting Basic Hdtv SettingsVolume TV ChannelsAdvanced Adjustment of Hdtv Using the On Screen Display OSDPicture Menu Film Mode Smart Dimming SettingColor Temperature Advanced VideoAudio Menu Analog Audio Out Reset Audio ModeSpeakers Lip SyncTV Menu Channel Info Setup MenuPIP Mode LanguagePIP Position Sleep TimerPIP Source SizeDigital CC Style Input NamingCC Closed Caption Position Auto Phase for Component input onlyRating Enable ParentalCanadian English Rating US TV RatingUS Movie Rating Setup Wizard Change the PasswordSystem Reset Reset All SettingsViewing Modes Programming your DVD Player Using a Cable or Satellite Box RemoteProgramming other devices Programming your Home Theater SystemProgramming your Cable or Satellite Set-Top Box Searching for Component CodesRemote Control Codes Cable Box CodesSatellite Receiver Codes PVR CodesDVD Player Codes Blu-Ray DVD Player CodesDVD / PVR Combo Codes 3D LABJBL ESAIRT JMBADC Amplifier / Receiver / Tuner CodesSVA AMC30110 SSI Audio Accessory CodesVCR Codes CCEKTV HI-QKEC LXI20105 Tnix STSTMK Cleaning the Screen MaintenanceCleaning the Housing and Remote Control Solution Troubleshooting GuideGeneral TV Problems You switch to a different input Media Viewer Problems Telephone & Technical SupportCompliance FCC Class B Radio Interference StatementSpecifications Page Limited Product Warranty Vizio Return Policy On-Site Warranty Repair Procedure Index VCRTuner Mode adjustments Setup Wizard
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VF551XVT specifications

The Vizio VF551XVT is a renowned LCD television that has captivated audiences with its impressive blend of technology and design. Launched during a time when high-definition televisions began to dominate the market, the VF551XVT emerged as a competitive option for consumers seeking quality and value.

One of the standout features of the VF551XVT is its 55-inch display, which provides an immersive viewing experience perfect for movies, sports, and gaming. With a 1080p Full HD resolution, this model ensures sharp images and vibrant colors, allowing users to enjoy their favorite content in exquisite detail. The television utilizes Vizio's advanced technology to enhance picture quality across various lighting conditions, making it suitable for both dark and bright environments.

Vizio incorporated its renowned Smooth Motion technology into the VF551XVT, reducing motion blur and providing fluid motion during fast-paced scenes. This feature is essential for sports enthusiasts and action movie lovers who demand clarity during rapid movements. Additionally, the TV features a 120Hz refresh rate that further enhances the viewing experience, making it a step above traditional 60Hz models.

Another notable characteristic of the VF551XVT is its wide range of connectivity options. The television is equipped with multiple HDMI ports, allowing users to connect various devices such as gaming consoles, Blu-ray players, and streaming devices. Furthermore, the inclusion of USB ports enables the playback of multimedia files directly from USB drives, adding versatility for users who enjoy accessing their media collections.

The VF551XVT also boasts Vizio's integrated V6 processor, which enhances overall performance by providing quicker response times and improved efficiency for menu navigation and application loading. The remote control design is user-friendly, providing easy access to essential functions and features.

In terms of audio performance, the VF551XVT includes built-in speakers that deliver clear sound, enhancing the overall viewing experience. While external sound systems can provide even richer audio experiences, the integrated speakers are sufficient for casual viewing situations.

In conclusion, the Vizio VF551XVT combines impressive technology and features that make it a worthy contender in the LCD TV market. Its 55-inch display, 1080p resolution, and advanced motion handling capabilities offer an engaging viewing experience, while its connectivity options and processing power provide flexibility and convenience for users. As a holistic entertainment solution, the VF551XVT continues to appeal to consumers looking for quality without breaking the bank.