Vizio VW32L manual Troubleshooting Guide, Mail us at techsupport@vizio.com

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VIZIO VW32L HDTV20A User Manual

4.2 Troubleshooting Guide

If the TV fails or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the failure. If the display still fails to perform as expected, contact the VIZIO for assistance by calling 1-(949) 428-2525 or

e-mail us at techsupport@vizio.com.

Problem

No power.

No sound.

If the screen is black.

Power is ON but no screen image.

Wrong or abnormal colors appear.

Control buttons do not work.

Remote Control does not work.

There appears to be image quality issues.

You cannot see a picture.

You see a distorted picture or hear unusual sound.

The picture has abnormal patterns.

The display image does not

Solution

Make sure the power button is ON (White VIZIO Logo).

Make sure AC power cord is securely connected to the AC socket.

Plug another electrical device (like a radio) to the power outlet to verify that the outlet is supplying the proper voltage.

Check your audio connection

Press MUTE on the remote control, so that mute symbol disappears from the screen Check your audio settings, your TV audio may be set to SAP, min or speakers off Press the Volume + (Up) key on your remote control

Make sure that headphones are not connected

Check your input connections.

Make sure the video cable supplied with the TV is secured to the correct video output port on the back of the VCR and the TV. Make any cable you have attached to the TV is secured to the correct output your Set-Top Box, DVD, etc.

Adjust brightness and contrast. Check Source settings.

If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected.

Press only one button at a time.

Make sure batteries are inserted correctly

Batteries could be weak.

For best image quality, view HD wide screen programs where possible. If HD content is not available view “Standard Definition” from a digital source. Standard, analog TV will always be noticeably inferior to HD because your digital flat panel TV has video that is many times better than old TV’s and so you can see interference and deficiencies you did not know you had.

Make sure that the power cord is plugged into a grounded electrical outlet. Make sure that the power button is turned on.

Make sure that the selected input source is connected to a working input source.

If your TV is connected to your computer in RGB or HDMI mode, press any key on your keyboard to “wake” your computer.

You may be getting interference from electrical appliances, cars, motorcycles, or fluorescent lights. If you have not mounted it on the wall, try moving your TV to another location to see if this is the cause of the problem.

Make sure that the input source cable is attached securely and correctly to the back of your TV.

Make sure that the video input source is within the range of your TV. Compare the video input source’s specifications with your TV specifications.

If you are using RGB mode, make sure that H Size and V Position in the On Screen

Version 5/20/2008

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Contents Dear Vizio Customer Version 5/20/2008Grounded plug Power Lines Television Antenna Connection ProtectionExternal Television Antenna Grounding Lightning ProtectionPackage Contents Opening the PackageInstallation Preparation Preparing Your LCD Hdtv for Wall Mounting To remove the stand baseTable of Contents Maintenance and Troubleshooting Front Panel Right Side Panel ControlsRear Panel Connections Vizio Remote Control Remote Control Range Insertion of Batteries in the Remote ControlVizio Remote Control Precautions Connecting Equipment Which Video Connection Should I Use?Using Your Antenna or Digital Cable for DTV /TV Connecting Coaxial RFUsing the Antenna or Cable through your VCR Using Hdmi Connecting Your Hdtv Set-Top BoxConnecting your Hdtv Set-Top Box Best For Hdtv Set-Top Boxes with DVI Using Component Video Connecting your Hdtv Set-Top Box BetterUsing Composite Video Connecting Your Basic Set-Top BoxUsing Coax RF Connecting Your DVD Player Connecting your DVD Player BestFor DVD Players with DVI Connecting your DVD Player Better Using Composite AV Video Using S-Video AVConnecting your DVD Player Good Connecting Your VCR or Video Camera Connecting an external Receiver/Amp Optical Output of Audio received with HD ProgramsConnecting a PC Computer Preset PC Resolutions Setting Up to Watch Television Connecting the Power CableInitial Setup Basic LCD Hdtv Start UpPage Select Input Source Fine Tuning your TV set for Home Use Page Watching a TV Program Adjusting Basic Hdtv Settings VolumeTV Channels WideProgram Information Information on Hdtv StatusAdvanced Adjustment of Hdtv Using the On Screen Display OSDDTV / TV Input Picture Adjustment Picture ModeBacklight BrightnessColor ContrastTint Color Temperature SharpnessAdvanced Video DNRCTI Volume DTV / TV Input Audio AdjustmentBass Treble BalanceSurround Digital Audio OutSpeakers Lip SyncDTV / TV Tuner Setup Tuner ModeAuto Search Skip ChannelTime Zone 4 MTSDaylight Saving DTV / TV Input Setup Sleep TimerLanguage WideInput Naming Closed Caption On Mute CC On Mute Closed Caption CCClosed Caption for regular TV is usually CC1 or CC2 Reset All Settings Digital Closed Caption Style Digital CC StyleDTV / TV Input Parental Control Channel BlockTV Rating Movie Rating Check for New DTV RatingChange the Password Blocked Unrated ProgrammingHdmi Input Audio Adjustment Hdmi Input Picture AdjustmentHdmi Input Setup Video Input Picture Adjustment Video Input Audio AdjustmentVideo Input Setup Video Input Parental ControlPC Input Picture Adjustment Auto AdjustBrightness Size 14.7 H. PositionPC Input Audio Adjustment PC Input Setup14.8 V. Position Fine TuneUnderstanding Viewing Features Viewing ModesUsing a Cable or Satellite Remote MaintenanceCleaning the Housing and Remote Control Cleaning the ScreenTroubleshooting Guide Mail us at techsupport@vizio.comTelephone & Technical Support Mailtechsupport@vizio.comCompliance FCC Class B Radio Interference StatementSpecifications Miscellaneous InformationGlossary Standard Definitions Index DTVVizio TV RGB