Vizio E550VL, E470VL, E420VL user manual General TV Problems

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VIZIO E420VL / E470VL / E550VL User Manual

General TV Problems

Power is ON but there is no image on the screen.

Wrong or abnormal colors appear.

Control buttons do not work.

Remote control does not work.

There appear to be image quality issues.

You cannot see a picture.

You see a distorted picture or hear unusual sound.

The picture has abnormal patterns.

Solution

Make sure all cables attached to the HDTV are connected to the correct output on the external device.

Adjust brightness, contrast or backlight.

Press the INPUT button on the remote control to select a different input source.

Press the TV button on the top of the remote to return to the TV mode.

Check Color and Tint settings in Picture Menu.

Reset Picture settings.

Check the video cables to make sure they are securely connected.

If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

Press only one button at a time.

Press the TV button on the top of the remote to return to the TV mode.

Point the remote control directly at the remote sensor on your TV.

Remove any obstacles between the remote control and the remote sensor.

Replace dead batteries with new ones.

Press the TV button on the top of the remote to return to the TV mode.

If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

For best image quality, view HD wide-screen programs where possible.

If HD content is not available view “Standard Definition” from a digital source.

Standard, analog TV will always be noticeably inferior to HD because your digital flat panel TV has video that is many times better than old TV so you will see interference and deficiencies you did not know you had.

Make sure the power button is ON (VIZIO logo glows white).

Make sure the AC power cord is securely connected to the AC socket.

Press the INPUT button on the remote control to select a different input source.

Press the TV button on the top of the remote to return to the TV mode.

Check the connections of external devices that may be connected to the HDTV.

If your HDTV is connected to a computer, press any button on your keyboard to “wake” your computer.

If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

You may be getting interference from electrical appliances, cars, motorcycles, or fluorescent lights. If you have not mounted it on the wall, try moving your HDTV to another location to see if this is the cause of the problem.

Check the connections of external devices that may be connected to the HDTV.

Make sure the specifications of external devices meet the specifications of your HDTV (like resolution).

If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

Version 2/12/2010

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Contents Dear Vizio Customer Important Safety Instructions Page Lightning Protection Power LinesTelevision Antenna Connection Protection External Television Antenna GroundingAdvisory of the DTV Transition Table of Contents Adjusting Your Hdtv Settings Warranty Index Opening the Package Setting Up Your Hdtv Unpack the TV and stand base Attaching the E420VL TV StandAttaching the E470VL TV Stand Wall Mounting Specifications E420VL E470VL Wall Mounting Specifications E550VLWall Mounting your Hdtv Front Panel Side Panel ControlsSide Panel Connection Audio OUT Rear Panel ConnectionsPrecautionary Tips for Inserting the Batteries Installing the BatteriesRemote Control Range Vizio Remote Control PrecautionsCEC-Supported Buttons E420VL Remote Control ButtonsDevice Buttons E470VL & E550VL Remote Control ButtonsGetting Started Watching a TV Program Select Input SourceViewing Digital TV Program Information Which Video Connection Should I Use? Connecting EquipmentConnecting Your Cable or Satellite Box Using Hdmi BestHdmi Connections for Cable or Satellite Boxes with DVI Using Component Video Better Using Composite Video GoodUsing Coaxial Antenna Good Hdmi Connections for DVD Players with DVI Connecting Your DVD PlayerUsing Composite AV Video Good Connecting Your VCR or Video Camera Connecting Coaxial RFUsing Optical S/PDIF Connecting a Home Theater System Using RCAConnecting a Computer Using RGB VGAUsing Hdmi Viewing Pictures Viewing PicturesAdjusting Photo Settings Input Menu Using the On-screen Display OSDWide Menu Sleep Timer Menu CC Closed Caption MenuPicture Menu Sharpness ContrastColor TintAdvanced Picture Color TemperaturePIP Menu Settings Menu Advanced Audio Equalizer SettingsPartial Channel Search Reset Audio ModeTuner Tuner Mode Auto Channel ScanParental Controls Rating EnableTo use one of the 10 preset labels Name InputCAN-English USA-MovieAlt Rating Region Change PIN PasswordTime & Local Settings Time Zone CAN-FrenchMedia Menu CEC FunctionDevice Discovery Help Menu Reset TV SettingsClear Memory Factory Default Start Setup WizardProgramming your Home Theater System Using a Cable or Satellite Box RemoteProgramming other devices Programming your Blu-Ray or DVD PlayerMy Codes DVD Player Home Theater Cable Box Satellite Box Reset Remote to Factory SettingsProgramming your Cable or Satellite Set-Top Box Searching for Device CodesRemote Control Codes Television CodesIncluding TV/DVD, TV/VCR, and TV/DVD/VCR Version 2/12/2010 Page Longjiang 10360, 10376, 10384, 10385, 10392, 10457 Page Version 2/12/2010 Including Cable / PVR Boxes Cable Box CodesIncluding Sat / PVR Boxes Satellite Receiver CodesDVD Player Codes PVR CodesPhilips 20006, 20040, 20041, 20081, 20294, 20297 Amplifier / Receiver / Tuner Codes Version 2/12/2010 VCR Codes Audio Accessory CodesVersion 2/12/2010 Solution Cleaning the TV and Remote ControlTroubleshooting Guide General TV ProblemsGeneral TV Problems Media Viewer Problems Telephone & Technical Support ComplianceFCC Class B Radio Interference Statement E420VL Specifications SpecificationsE470VL Specifications E470VL SpecificationsE550VL Specifications E550VL SpecificationsATSC/QAM, Signal Compatibility 480ISDTV, 480PEDTV, 720PHDTV Preset PC Resolutions Resolution through RGB InputParameters Horizontal Values Pixels Vertical Values Lines Personal Data Types of ServiceParts and Labor Limitations and ExclusionsIndex Mpeg NR
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