Help Topics

How do I return to

the Setup App?

•The on-screen menu has guided setup. Press MENU > Guided Setup. Select the type of setup you need and press OK.The Setup App begins.

•To reset the TV to factory defaults, press MENU > System > Reset & Admin > Reset TV to Factory Defaults. If you set a Parental Control Passcode, enter it now. Select Reset. Remember that all of your settings will be lost.


There is a picture,	•	Press the VOLUME UP button on the remote.
but there is no	•	Press the MUTE button on the remote to ensure that mute is off.
sound.	•	Press MENU, then select Audio. Be sure TV Speakers is set to On.

The TV displays	• Be sure your connected devices are turned on.
	• Press the INPUT button on the remote and select the input to which your
“No Signal.”
		device is connected (HDMI-1, COMP, etc.).


There are black/	•	Note that some television channels add black bars to the picture.
gray bars on the	•	Set the TV image mode so that the picture fills the screen. Press the WIDE
top/bottom/sides of		button on the remote until the screen is filled, and then press OK.
the screen.	•	Adjust the video settings of your external device.

	• Be sure the power cord is securely connected to the AC socket on the TV and
There is no power.		to a working electrical outlet.
	• Press the POWER button on the remote or on the side of the TV.

	• If the above steps do not work, try plugging the power cord into a different outlet.

The V.I.A. App is	• Be sure your TV is connected to an Internet connection.
	• Restart the App by pressing the EXIT button to close the App, then open the App.
not working.
	•	Restart your TV by pressing the POWER button on the remote, then turn it back on.