Vizio E420VP, E370VP Parts and Labor, Type of Service, Limitations and Exclusions, Personal Data

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Limited Warranty

ON PARTS AND LABOR

Covers units purchased as new in United States and Puerto Rico Only.

VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one (1) year of non-commercial usage and ninety (90) days of commercial use. If a Product covered by this warranty is determined to be defective within the warranty period, VIZIO will either repair or replace the Product at its sole option and discretion.

To obtain warranty service, contact VIZIO Technical Support via e-mail: TechSupport@VIZIO.com or via phone at 877 MY VIZIO (877.698.4946) from 6:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday and Sunday, Pacific Time, or visit www.VIZIO.com. PRE-AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER. Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period.

Parts and Labor

There will be no charge for parts or labor during the warranty period. Replacement parts and Products may be new or recertified at VIZIO’s option and sole discretion. Replacement parts and Products are warranted for the remaining portion of the original warranty or for ninety (90) days from warranty service or replacement, whichever is greater.

Type of Service

Defective Products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER FOR WARRANTY SERVICE.

Product returns to VIZIO’s service centers must utilize either the original carton box and shipping material or packaging that affords an equal degree of protection. VIZIO Technical Support will provide instructions for packing and shipping the covered Product to the VIZIO service center.

Limitations and Exclusions

VIZIO’s one-year limited warranty only covers defects in materials and workmanship. This warranty does not cover, for example: cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges, signal issues, damages from shipping, acts of God, any type of customer misuse, modifications or adjustments, as well as installation and set-up issues or any repairs attempted by anyone other than by a VIZIO authorized service center. Products with unreadable or removed serial numbers, or requiring routine

maintenance are not covered. This one year limited warranty does not cover Products sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE.

CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.

Personal Data

If your VIZIO product is capable of storing personal data and other information, ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARANTY SERVICE. If this occurs, your product will be restored to you configured as originally purchased. You will be responsible for restoring all applicable data and passwords. Recovery and reinstallation of user data is not covered under this Limited Warranty. In order to protect your personal information, VIZIO recommends that you always clear all personal information from the unit before it is serviced, regardless of the servicer.

Zero Bright Pixel Defect Guarantee

This policy covers “zero bright pixel” defects for the duration of the limited “ONE YEAR WARRANTY” on select new product purchases. To determine if this guarantee applies to your product, refer to the “DETAILS” tab of the model’s product information page (www.VIZIO.com) or look for the “zero bright pixel” guarantee on the box.

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Contents Edge LIT Razor LED LCD Hdtv Dolby and the double-D symbol are trademarks of Dolby Thank You for Choosing Vizio When Reading this ManualWelcome My Product InformationImportant Safety Instructions E370VP / E420VP DTV Transition Advisory Power LinesTelevision Antenna Connection Protection Lightning ProtectionTable of Contents Legal & Compliance Installing the TV Inspecting the Package ContentsInstalling the TV Installing the TV on a Wall Controls and Connections Rear Panel InputsRear Panel Buttons Front PanelRemote Control Replacing the Batteries Before You Begin Connecting Your DevicesConnecting Your Devices DVD Player with DVIBest Hdmi Completing the First-Time Setup First-Time Setup is completeNavigating the On-Screen Menu Changing the Input SourceSetting the Screen Aspect Ratio Setting Up Closed Captioning Changing the Screen Aspect RatioActivating the Sleep Timer Changing the Appearance of Digital Closed CaptionsAdjusting the Picture Settings Adjusting the Advanced Picture Settings Adjusting the Color TemperatureAdjusting the Audio Settings Adjusting the Picture Size and PositionResetting the Picture Settings Adjusting the Advanced Audio Settings Resetting the Audio SettingsChanging the TV Settings Setting the Tuner ModeScanning for Channels Adding New Channels Skipping ChannelsUsing the Parental Controls Accessing the Parental Controls MenuChanging the Audio Language Blocking and Unblocking Content by Rating Enabling or Disabling Program RatingsLocking and Unlocking Channels Resetting the Content Locks Changing the Parental Control PasscodeChanging the Names of the Inputs Setting the Time Zone Changing the On-Screen Menu LanguageResetting the TV Settings Using the Help MenuAdjusting the CEC Settings Displaying System InformationRestoring the TV to Factory Default Settings Highlight Clear Memory Factory Default and press OKUsing Guided Setup Using the Digital Episode Guide Using the Info WindowUsing the USB Photo Viewer Connecting a USB Thumb Drive to the TVViewing Photos Adjusting the Photo Viewer Settings Selected Photo Power is on, but there is no image on the screen TV displays No SignalThere is no power PhonePicture is distorted When I change input source, the volume changesWhen I change input source, the display image changes size Display image does not cover the entire screenSpecifications SRS StudioSound HD Parts and Labor Type of ServiceZero Bright Pixel Defect Guarantee Limitations and ExclusionsFCC warning Legal & ComplianceFCC Class B Radio Interference Statement Canada CSA Germany VDEPage 110201ST-NC
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