Help Topics

• The on-screen menu has guided setup. Press MENU > Guided Setup. Select the

How do I return to		type of setup you need and press OK.The Setup App begins.
	• To reset the TV to factory defaults, press MENU > System > Reset & Admin >
the Setup App?
		Reset TV to Factory Defaults. If you have changed the default Parental Control

		Passcode, enter it now. Select Reset. Remember that all of your settings will be lost.

There is a picture,	•	Press the VOLUME UP button on the remote.
but there is no	•	Press the MUTE button on the remote to ensure that mute is off.
sound.	•	Press MENU, then select Audio. Be sure TV Speakers is set to On.

The TV displays	• Be sure your connected devices are turned on.
	• Press the INPUT button on the remote and select the input to which your
“No Signal.”
		device is connected (HDMI-1, COMP, etc).


There are black/	•	Note that some television channels add black bars to the picture.
gray bars on the	•	Set the TV image mode so that the picture fills the screen. Press the WIDE
top/bottom/sides		button on the remote until the screen is filled, and then press OK.
of the screen.	•	Adjust the video settings of your external device.

	• Be sure the power cord is securely connected to the AC socket on the TV and
There is no power.		to a working electrical outlet.
	• Press the POWER button on the remote or on the side of the TV.

	• If the above steps do not work, try plugging the power cord into a different outlet.

V.I.A. Plus is	• Be sure your TV is connected to the Internet.
	• Restart the App by pressing the EXIT button to close the App, then open the App.
not working.
	•	Restart your TV by pressing the POWER button on the remote, then turn it back on.