Remote Control Troubleshooting Issue

Vizio E422VA Remote Control Troubleshooting Issue, Internet Connection Troubleshooting Issue

VIZIO E422VA User Manual

Remote Control Troubleshooting

Issue

The remote control will not work

The remote control will not adjust TV Volume.

Channel Up and Down buttons will not work.

Solution

•Point the remote control directly at the remote sensor on your TV.

•Remove any obstacles between the remote control and the remote sensor .

•Replace dead batteries with new ones.

•Check the Advanced Audio menu located in the HDTV Settings App. Audio control must be set to TV.

•In the HDTV Settings App, select Tuner, then Auto Channel Scan. This must be performed before attempting to change channels.

Internet Connection Troubleshooting

Issue

I forgot my secure access code.

Wireless Connection Issues

Ethernet (Wired)

Connection Issues

Solution

•Refer to the user manual for your wireless router or contact the manufacturer of either your router or your Internet Service Provider if they provided the router for you.

•Make sure the Internet connection is setup correctly. See Wireless Connection on page 42, for detailed information.

•Test the Internet connection to make sure it is working. See Wireless Connection on page 42, for detailed information.

•Disable MAC address filtering in your wireless router.

•Update your wireless router or device with the latest software available from the manufacturer’s website.

•Use the correct password and or passphrase to connect to a secured network.

•Check the network connectivity with other devices (such as a laptop or desktop computer). If these devices also cannot connect, please reference your wireless device’s User Manual for further configuration assistance.

•Try a wired (Ethernet) cable directly from your broadband modem’s output connection. A wired connection may deliver a more consistent connection depending on the conditions in your home environment.

•Insure that the Ethernet cable is securely inserted into your access point and the back of the television.

•Make sure the Internet connection is setup correctly. See Wired Connection on page 42, for detailed information.

•Test the Internet connection to make sure it is working. See Wired Connection on page 42, for detailed information.

•Check network connectivity with other devices (such as computer).

•Once an active Ethernet cable is plugged into your HDTV, you will see both green and amber link lights.

•If you require further assistance, please contact your Internet Service Provider.

Media Viewer Troubleshooting

Issue

USB device is not recognized.

Solution

•Make sure the device is correctly inserted.

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