Vizio M320NV, M370NV manual General TV Problems

Page 59

VIZIO M320NV or M370NV User Manual

General TV Problems

Power is ON but there is no image on the screen.

Wrong or abnormal colors appear.

Control buttons do not work.

Remote control does not work.

There appear to be image quality issues.

You cannot see a picture.

You see a distorted picture or hear unusual sound.

The picture has abnormal patterns.

Solution

!Make sure all cables attached to the HDTV are connected to the correct output on the external device.

!Adjust brightness, contrast or backlight.

!Press the INPUT button on the remote control to select a different input source.

!Press the TV button on the top of the remote to return to the TV mode.

!Check Color and Tint settings in Picture Menu.

!Reset Picture settings.

!Check the video cables to make sure they are securely connected.

!If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

!Press only one button at a time.

!Press the TV button on the top of the remote to return to the TV mode.

!Point the remote control directly at the remote sensor on your TV.

!Remove any obstacles between the remote control and the remote sensor.

!Replace dead batteries with new ones.

!Press the TV button on the top of the remote to return to the TV mode.

!If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

!For best image quality, view HD wide-screen programs where possible.

!If HD content is not available view “Standard Definition” from a digital source.

!Standard, analog TV will always be noticeably inferior to HD because your digital flat panel TV has video that is many times better than old TV so you will see interference and deficiencies you did not know you had.

!Make sure the power button is ON (VIZIO logo glows white).

!Make sure the AC power cord is securely connected to the AC socket.

!Press the INPUT button on the remote control to select a different input source.

!Press the TV button on the top of the remote to return to the TV mode.

!Check the connections of external devices that may be connected to the HDTV.

!If your HDTV is connected to a computer, press any button on your keyboard to “wake” your computer.

!If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

!You may be getting interference from electrical appliances, cars, motorcycles, or fluorescent lights. If you have not mounted it on the wall, try moving your HDTV to another location to see if this is the cause of the problem.

!Check the connections of external devices that may be connected to the HDTV.

!Make sure the specifications of external devices meet the specifications of your HDTV (like resolution).

!If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

Version 8/4/2010

59

 

www.VIZIO.com

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Contents Dear Vizio Customer Important Safety Instructions Page Lightning Protection Power LinesTelevision Antenna Connection Protection External Television Antenna GroundingAdvisory of the DTV Transition Table of Contents Viewing Pictures Specifications Opening the Package Package ContentsHdtv Accessories and Services Unpack the TV and stand base Setting Up Your HdtvFinding a Location for Your Hdtv Attaching the TV StandWall Mounting your Hdtv Wall Mounting SpecificationsJag Wheel Control Basic Controls and ConnectionsFront Panel USB Side Panel ConnectionsRear Panel Connections Vizio Remote Control Precautions Vizio Remote ControlInstalling the Batteries Remote Control RangeColor Buttons Yellow, Blue, Red, & Green Remote Control ButtonsDevice Buttons CEC-Supported ButtonsGetting Started Watching a TV Program Using your Hdtv for the first timeSelect an Input Source Viewing Digital TV Program Information Which Video Connection Should I Use? Connecting EquipmentHdmi Connections for Cable or Connecting Your Cable or Satellite BoxUsing Hdmi Best Using Coaxial Antenna Good Using Component Video BetterUsing Composite Video Good Hdmi Connections for DVD Players with DVI Connecting Your DVD PlayerUsing Composite AV Video Good Connecting Your VCR or Video Camera Connecting Coaxial RFTurning TV speakers off Connecting a Home Theater System Using RCAUsing Optical S/PDIF Connecting the cablesUsing Hdmi Connecting a ComputerViewing Pictures Viewing PicturesAdjusting Photo Settings Input Menu Adjusting Your Hdtv SettingsUsing the On-screen Display OSD Panoramic Wide MenuNormal WidePicture Menu Sleep Timer MenuCC Closed Caption Menu Tint BrightnessContrast ColorAdvanced Picture Color TemperatureReset Picture Mode Audio Menu Settings Menu Name Input To use one of the 10 preset labelsSkip Channel Channel Locks Parental ControlsAlt Rating Region USA-MovieCAN-English CAN-FrenchDaylight Saving Change PIN PasswordTime & Local Settings Time Zone Menu LanguageMedia Menu Help Menu Reset TV SettingsClear Memory Factory Default Start Setup WizardProgramming your Blu-Ray or DVD Player Programming the Vizio Universal Remote ControlUsing a Cable or Satellite Box Remote Programming other devicesMy Codes DVD Player Home Theater Cable Box Satellite Box Reset Remote Control to Factory SettingsProgramming your Cable or Satellite Set-Top Box Searching for Device CodesIncluding TV/DVD, TV/VCR, and TV/DVD/VCR Remote Control CodesTelevision Codes Version 8/4/2010 Page Nansheng 10360, 10376, 10384, 10385, 10392, 10457 Page Version 8/4/2010 Cable Box Codes Including Sat / PVR Boxes Satellite Receiver CodesDVD Player Codes PVR CodesVersion 8/4/2010 Amplifier / Receiver / Tuner Codes Version 8/4/2010 VCR Codes Audio Accessory CodesVersion 8/4/2010 General TV Problems Maintenance and TroubleshootingCleaning the TV and Remote Control Troubleshooting GuideGeneral TV Problems Media Viewer Problems FCC Class B Radio Interference Statement Telephone & Technical SupportCompliance M320NV Specifications SpecificationsM370NV Specifications M370NV Specifications Parameters Horizontal Values Pixels Vertical Values Lines Preset PC ResolutionsResolution through RGB Input ONE-YEAR Limited Warranty on Parts and Labor WarrantyCEC IndexRGB
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