Vizio VO37L FHDTV10A VIZIOs Responsibility, Labor, Parts, How to Obtain Warranty Service

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VIZIO VO37L FHDTV10A User Manual

Limited Product Warranty

VIZIO provides a “ONE-YEAR LIMITED WARRANTY” against manufacturing defects in materials and workmanship to the original purchaser of a new VIZIO display purchased from an authorized VIZIO U.S. reseller and used in the fifty (50) United States or Puerto Rico.

VIZIO's Responsibility

VIZIO displays purchased new from an authorized VIZIO U.S. reseller and that are used in the fifty (50) United States or Puerto Rico are warranted to be free from manufacturing defects in materials and workmanship for one (1) year from the date of the original retail purchase. If the display fails to conform to this limited warranty, VIZIO will, at its option and sole discretion, repair or replace the display.

Labor

During the one-year limited warranty period, VIZIO will provide, when needed, service labor to repair a manufacturing defect. Repairs required on displays which are thirty (30) inches and larger generally will be made “on-site” where the display is installed. The determination for performing the on-site repair is dependent upon the manufacturing defect and is at VIZIO's option and sole discretion. Repairs required on displays which are less than thirty (30) inches generally will be performed at a VIZIO service center.

Parts

Repairs may be made with new or recertified parts, or the entire unit may be replaced with a new or recertified unit, at VIZIO's option and sole discretion. Replacement parts or replacement units provided under this limited warranty are warranted for the remaining portion of the original warranty period, or for ninety (90) days from warranty service or replacement, whichever is later.

How to Obtain Warranty Service

To obtain warranty service, contact VIZIO Technical Support via email at TechSupport@VIZIO.com, via phone at 877-MYVIZIO (877-698-4946), or via postal mail at VIZIO Technical Support, 39 Tesla, Irvine, CA 92618. You must provide the model, serial number, and date of purchase. VIZIO Technical Support is available from 6:00AM to 9:00PM Pacific Time, Monday through Friday, and 10:00AM to 2:00PM Pacific Time, Saturday and Sunday. Please note that holiday hours may vary. For up to date information, please visit www.VIZIO.com.

VIZIO reserves the right to assess all warranty claims and to determine if defects or damages are covered by this limited warranty. In case of a claim that is not covered by this warranty, you will be contacted to determine whether VIZIO should repair the damage for a fee or whether the product should be returned to you as received by the service technician or service center.

Parts and service labor that are VIZIO's responsibility under this limited warranty will be provided without charge. All other service is at the customer's expense. VIZIO reserves the right to charge the customer for any service call for anything not covered by this limited warranty. Before you ask for warranty service, please review your User Manual. You may avoid a service call and a service charge.

Please refer to the reverse side of this page for additional information regarding how to obtain warranty service.

PLEASE DO NOT RETURN YOUR UNIT TO VIZIO WITHOUT PRIOR

AUTHORIZATION.

Not Covered

This limited warranty does not cover the following: cosmetic defects; damage, malfunctions or failures resulting from shipping or transit, improper or faulty installation, abuse, operation contrary to furnished instructions, operation on incorrect power supplies, products not supplied by VIZIO, modification, alteration, improper servicing or tampering; damage from fire, water, lightning, power surges, abnormal environmental conditions or other acts of nature; normal wear and tear; unsatisfactory visual or audio performance not caused by a manufacturing defect; or displays with a missing or unreadable serial number. Operation of the display for commercial purposes or in applications or uses for which the display is not intended is not covered by this limited warranty. "Image Sticking", caused by static images on the screen for extended periods and or excessive brightness and contrast levels, is not covered by this

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Contents Dear Vizio Customer FHDTV10AImportant Safety Instructions Page Power Lines Television Antenna Connection ProtectionFCC Bulletin for New TV Owners External Television Antenna GroundingPackage Contents Opening the PackageInstallation Preparation TV Setup and Stand Assembly To attach the TV stand baseStand Neck Stand BasePreparing Your LCD Hdtv for Wall Mounting To remove the stand baseTable of Contents Miscellaneous Information Front Panel Side Panel ControlsRear Panel Connections Right-Side Panel Connection COMPONENT2 YPb/CbPr/Cr with Audio L/R ConnectVizio Remote Control Insertion of Batteries in the Remote Control Remote Control RangeVizio Remote Control Precautions Precautionary Tips for Inserting the BatteriesConnecting Equipment Which Video Connection Should I Use?Using Your Antenna or Digital Cable for DTV Connecting Coaxial RFUsing the Antenna or Cable through your VCR Using Hdmi Input Connecting Your Hdtv Set-Top BoxConnecting your Hdtv Set-Top Box Best For Hdtv Set-Top Boxes with DVI Using Component Video Connecting your Hdtv Set-Top Box BetterUsing Composite Video Connecting Your Basic Set-Top BoxUsing Coax RF Connecting Your DVD Player Connecting your DVD Player BestFor DVD Players with DVI Connecting your DVD Player Better Using Composite AV Video Input Using S-Video AV1/S-VIDEOConnecting your DVD Player Good Connecting Your VCR or Video Camera Connecting an external Receiver/Amp LCD HdtvOptical Output of Audio received Connecting a PC Computer Preset PC Resolutions Resolution 1920x1080 through RGB 15-Pin VGA InputConnecting the Power Cable Turning Power OnInitial Setup Basic LCD Hdtv Start UpPage Page Select Input Source Fine Tuning your TV set for Home Use Page Watching a TV Program Adjusting Basic Hdtv Settings VolumeTV Channels WideProgram Information Information on Hdtv StatusClosed Caption Program Source is Cable RatingAdvanced Adjustment of Hdtv Using the On Screen Display OSDPicture Mode DTV / TV Input Picture AdjustmentBacklight Contrast BrightnessColor Advanced Video Features TintSharpness Noise Reduction NRAdvanced Adaptive Luma Color TemperatureEnhanced Contrast Ratio Reset Picture Mode DTV / TV Input Audio AdjustmentAudio Mode Equalizer BalanceDigital Audio Out SpeakersAnalog Audio Out Lip SyncDTV / TV Tuner Setup Reset Audio ModeTuner Mode Auto SearchSkip Channel Partial Channel SearchTime Zone DTV / TV Input Setup PIP ModeDaylight Saving LanguagePIP Input PIP PositionPIP Size PIP Audio SourceSleep Timer WideInput Naming CC Closed Caption Digital Closed Caption StylePosition PositionRating Enable DTV / TV Input Parental ControlChannel Block US TV RatingUS Movie Rating For US Canadian English RatingCanadian French Rating DTV RatingChange the Password Blocked Unrated ProgrammingHdmi Input Picture Adjustment System ResetSetup Wizard Reset All SettingsHdmi Input Setup Hdmi Input Audio AdjustmentVideo Input Picture Adjustment Video Input Setup Video Input Audio AdjustmentAuto Phase for Component input Auto Adjust PC Input Picture AdjustmentVideo Input Parental Control Brightness Color Temperature Size Fine TunePC Input Audio Adjustment PC Input SetupUnderstanding Viewing Features Viewing ModesMaintenance Troubleshooting GuideCleaning the Housing and Remote Control Cleaning the ScreenVersion 10/17/2008 Telephone & Technical Support Email techsupport@vizio.comCompliance FCC Class B Radio Interference StatementSpecifications Miscellaneous InformationGlossary Standard Definitions How to Obtain Warranty Service VIZIOs ResponsibilityLabor PartsOn-Site Warranty Repair Procedure Owners ResponsibilityWarranty Replacement Procedure Mail-In Warranty Repair ProcedureIndex DTVRGB