Vizio Complete User Manual for Troubleshooting Your VIZIO Flat Panel TV

Page 54

VIZIO M470NV/M550NV User Manual

Audio Troubleshooting

Issue

 

Solution

 

 

Press Volume + (Up) on the remote control or side of the TV.

 

 

Press MUTE on the remote control to make sure that MUTE is not ON.

 

 

Check the MTS Audio settings in the Tuner menu to insure they are set to

No audio

 

Stereo/English. ( TV input only )

 

 

Verify that the TV Speakers are On in the Audio menu.

 

 

Check the video/device cable integrity. Try another cable (HDMI, Component,

 

 

AV/Composite, Coax etc.)

 

 

Change audio settings of the external device.

 

 

If you are using an antenna, the signal strength of the channel may be low.

 

 

Make sure your antenna is connected securely to your HDTV and move the

 

 

antenna to an alternate location in the room or close to a window.

Audio volume differs on

 

Your HDTV will retain the last used volume level for each input.

each input

 

 

Low audio volume (TV

 

Press the Volume up on the remote control.

internal speakers)

 

Increase the volume of the external device using that device’s remote.

 

 

 

 

 

Distorted/popping audio

 

Check video/device cable integrity. Try another cable (HDMI, Component,

 

 

AV/Composite, Coax etc.)

 

 

Insure audio cables are tightly inserted into inputs.

 

 

Try another device.

 

 

Use another device input.

 

 

 

Bluetooth Troubleshooting

Issue

 

Solution

 

 

Insure that new batteries are inserted correctly into the remote.

 

 

Clear any previously saved pairing information in the remote using the

Unable to pair the VIZIO

 

following steps: Open your Slider to expose your VUR10’s keyboard.

Universal Remote Control

 

Press and hold the Q, P, and SPACE keys for approximately 10

to the TV

 

seconds. Release all keys and remove the batteries from the remote.

 

 

Once removed, wait 3 seconds before reinserting the batteries. Attempt

 

 

the pairing procedure again.

 

 

 

Unable to pair another

 

At the time of this publication, the pairing of other Bluetooth devices is not

 

supported by your television. Please check www.vizio.com for the latest product

Bluetooth device to the TV

 

 

updates as this may change.

 

 

 

 

 

VIZIO Internet Apps Troubleshooting

Issue

The installed apps are not working correctly

Solution

If you are experiencing an issue with the functionality or features of an App, please contact the App publisher directly. Press the green button while in the Apps Sidebar view to see help information from the publisher.

Note: VIZIO is not responsible for customer service related to content and/or services provided by the third parties who create the Apps. Any questions or requests for service relating to the content or services should be made directly to the specific App service providers

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www.VIZIO.com

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Contents Dear Vizio Customer Important Safety Instructions Page External Television Antenna Grounding Power LinesTelevision Antenna Connection Protection Lightning ProtectionAdvisory of the DTV Transition Table of Contents Maintenance and Troubleshooting Warranty Opening the Package Setting Up Your Hdtv Finding a Location for Your HdtvM470NV Wall Mounting Specifications M550NV Wall Mounting SpecificationsWall Mounting your Hdtv Front Panel Jag Wheel ControlRear Panel Connections Audio OUTPrecautionary Tips for Inserting the Batteries Installing the BatteriesActivating Your Bluetooth Remote Side Panel ConnectionsRemote Control Buttons Basic TV FunctionsFunctions VIA FunctionsWhen in IR mode factory default Remote Control RangeVizio Remote Control Precautions When in Bluetooth modeGetting Started Connecting to the Internet Select Input SourceWatching a TV Program Viewing Digital TV Program Information Hdtv Settings App Exploring Vizio Internet Apps VIAConnecting Equipment Which Video Connection Should I Use?Connecting Your Cable or Satellite Box Using Hdmi BestHdmi Connections for Cable or Satellite Boxes with DVI Using Component Video Better Using Composite Video GoodUsing Coaxial Antenna Good Connecting Your DVD Player Hdmi Connections for DVD Players with DVIUsing Composite AV Video Good Connecting Coaxial RF Connecting Your VCR or Video CameraConnecting the cables Connecting a Home Theater System Using RCAUsing Optical S/PDIF Turning TV speakers offConnecting a Computer Using HdmiEthernet Connection Using VIA Navigating the VIA DockUsing Vizio Internet Apps VIA Navigating AppsAdding Apps Moving Apps Using ProfilesDeleting Apps Creating a New ProfileEditing your Profile Switching ProfilesUpdating your TV Removing a ProfileAdjusting Your Hdtv Settings Using the On-screen Display OSDInput Menu Wide MenuSleep Timer Menu TV Settings MenuCC Closed Caption Menu Backlight Picture Picture ModeColor Temperature BrightnessReset Picture Mode Advanced PictureAudio Audio ModeSRS TruVolume BalanceTuner Mode Bluetooth AudioEqualizer Settings TunerAnalog MTS To use one of the nine preset labelsPartial Channel Search Add Analog Channel Skip Channel Digital MTSPick Device Brand Device SetupPick Device Type Confirm Remote ConnectionRating Enable Parental ControlsChannel Locks CAN-French USA-MovieCAN-English Block Unrated TVMenu Language Change PIN PasswordTime & Local Settings Time Zone Daylight SavingSource PIP ModePIP Menu PositionNetwork Menu Bluetooth Menu More Access PointsEnter Access Point Name Unpair DevicesGuided Setup Reset TV SettingsClear Memory Factory Default Help MenuCleaning the TV and Remote Control Troubleshooting GuideTV/Display Troubleshooting Issue Solution ∙ Press only one button at a time Issue Issue Solution Audio Troubleshooting Issue SolutionBluetooth Troubleshooting Vizio Internet Apps Troubleshooting IssueRemote Control Troubleshooting Issue Solution Internet Connection Troubleshooting IssueMedia Viewer Troubleshooting Issue Telephone & Technical SupportCompliance FCC Class B Radio Interference StatementSpecifications M470NV SpecificationsM550NV Specifications Power Preset PC Resolutions Resolution through RGB InputParameters Horizontal Values Pixels Vertical Values Lines Limitations and Exclusions Types of ServiceParts and Labor Personal DataIndex EPGPIP
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