VlZIOM470NV/M550NVUserManual
Remote Control Troubleshooting
The remote control will not work
The remote control will not adjust TV Volume.
Channel Up and Down buttons will not work.
•Point the remote control directly at the remote sensor on your TV (IR mode only).
•Remove any obstacles between the remote control and the remote sensor (IR mode only).
•Replace dead batteries with new ones.
•Your remote's keyboard will not work unless it has been Btuetooth paired to your VIA television. Please Bluetooth pair your remote to improve response and performance.
•Check the Advanced Audio menu located in the HDTV Settings App. Audio control must be set to TV.
•In the HDTV Settings App, select Tuner, then Auto Channel Scan. This must be performed before attempting to change channels.
Internet | Connection |
| Troubleshooting |
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I forgot my secure access |
| • | Refer to the user manual | for your | wireless | router or contact the manufacturer | of | ||||||||||||||||||
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| either your router or your Intemet | Service Provider if they | provided | the router | for | |||||||||||||||||||
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| • | Refer to the user manual | for your | wireless | router or contact the manufacturer | of | ||||||||||||||||
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| either your router or your Intemet Service Provider if they provided the router for | ||||||||||||||||||||
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| • | Make sure the Internet | connection | is setup correctly. | See Network |
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| page 48 for detailed information. |
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| • | Test | the Internet connection | to | make | sure | it is working. See | Network | Menu | on | ||||||||||||
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| page 48 for detailed information. |
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| • | Disable | MAC | address | filtering | in your | wireless | router. |
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Wireless | Connection | Issues | • | Update | your | wireless router | or device | with the | latest software | available from |
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| • | Use the correct | password | and or passphrase | to connect | to a secured | network. | |||||||||||||||
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| • | Check | the network | connectivity | with other | devices (such | as a laptop | or desktop | ||||||||||||||
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| computer). If these devices also cannot connect, please reference your wireless | ||||||||||||||||||||
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| device's User Manual for further configuration assistance. |
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| • | Try a wired (Ethernet) | cable | directly from | your | broadband | modem's output |
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| connection. A wired connection may deliver a more consistent |
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| connection depending on the conditions in your home environment. |
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| • | Insure | that the | Ethernet cable | is securely | inserted into your access point and |
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| the back of the television. |
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| • | Make sure the Internet | connection | is setup correctly. See | Network | Menu | on | |||||||||||||||
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| page 48 for detailed information. |
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Ethernet | (Wired) |
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| • | Test | the Internet connection | to | make | sure | it is working. See | Network | Menu | on | ||||||||||||
Connection Issues |
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| • | Check | network | connectivity | with other | devices | (such | as computer). |
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| • | Once an active | Ethernet | cable | is plugged | into your HDTV, you will see both |
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| green and amber link lights. |
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| • | If you require | further | assistance, please contact your | Internet | Service | Provider. | |||||||||||||||
Version | 6/28/2010 |
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| www.VlZlO.com |
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