Vizio XVT3D650SV user manual Troubleshooting & Technical Support

Page 47

Troubleshooting & Technical Support

A

Products are often returned due to a technical problem rather than due to a defect. If you are experiencing a problem when using your TV, try to fix the issue using this troubleshooting guide.

If, after using this troubleshooting guide, you are still experiencing an issue with your TV, contact VIZIO’s Support Department. Quality customer support and service are integral parts of VIZIO’s commitment to service excellence.

Address:

39 Tesla Irvine,

Web: www.VIZIO.com

 

CA 92618, USA

Hours of operation:

 

 

Phone:

(877) 698-4946

Monday - Friday: 6 am to 9 pm (PST)

 

 

Fax:

(949) 585-9563

Saturday - Sunday: 8 am to 4pm (PST)

 

 

Email:

techsupport@vizio.com

 

The TV displays “No Signal.”

•Press the INPUT button on the remote control to select a different input source.

•If you are using cable TV, satellite, or antenna connected directly to the TV, scan for channels. See Scanning for Channels on page 15.

There is no power.

•Ensure the TV is plugged into a working electrical outlet.

•Ensure the power cable is securely attached to the TV.

•Press the Power/Standby button on the remote or press the Jag Wheel on the side of the TV to turn the TV on. See Using the Jag Wheel on page 5.

There is no sound.

•Press Volume Up on the remote control.

•Press the MUTE button on the remote to ensure mute is off.

•Check the audio settings. See Adjusting the Audio Settings on page 19. Ensure the speakers are set to On.

•Ensure no headphones are connected to the TV.

•Check the audio connections of external devices (Blu-ray player, game console, cable/satellite box) that are connected to the TV.

•If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal.

The power is on, but there is no image on the screen.

•Ensure all cables are securely attached to the TV.

•Ensure all devices are connected correctly. Devices differ; see your device’s user manual for details.

•Adjust Brightness, Contrast, or Backlight. See Adjusting the Picture Settings on page 18.

•Press the INPUT button on the remote to select a different input source.

The colors on the TV don’t look right.

•Adust the Color and Tint settings in the Picture menu. See Adjusting the Picture Settings on page 18.

•Reset the picture settings. See Resetting the Picture Settings on page 19.

•Check all cables to ensure they are securely attached.

The buttons on the remote aren’t working.

•Ensure you are only pressing one button at a time.

•Point the remote directly at the TV when pressing a button.

•Replace the remote batteries with new ones. See Replacing the Batteries on page 8.

The image quality is not good.

•For the best image quality, view high-definition programs using digital sources. Connect your devices with HDMI cables.

•If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal.

The picture is distorted.

•Nearby electrical devices may be interfering with the TV. Separate the TV from electrical appliances, cars, or flourescent lights.

•Ensure all cables are securely attached.

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Contents Theater 3D LED LCD Hdtv To qualify for Energy Star rating My Product Information When Reading this ManualWelcome Thank You for Choosing VizioImportant Safety Instructions Important Safety Information for Viewing 3D ContentXVT3D650SV Lightning Protection Power LinesTelevision Antenna Connection Protection DTV Transition AdvisoryTable of Contents Legal & Compliance Inspecting the Package Contents Installing the TVInstalling the TV Stand Installing the TV on a Wall Correct 3D Viewing Distance and Angle Watching 3D at the Best Distance and AngleIncorrect 3D Viewing Distance and Angle Controls & Connections Front Panel Using the Jag WheelTo power the TV on or off Audio Out R, L USB 1, 2Hdmi 1, 2, 3, 4 OpticalArrow Bluetooth RemotePower/Standby InfoReplacing the Batteries Activating the Bluetooth Remote ControlUsing the Remote for Your Other Devices Completing the First-Time Setup First-Time Setup is complete Choosing the Correct Connection Connecting Your Devices to the TVBefore You Begin DVD Player with DVI Connecting Your DevicesCable TV without cable box/directly from wall Connecting to a Wireless Network Setting Up Your Network ConnectionConnecting to a Wired Network XVT3D650SV Changing the Input Source Adjusting the TV SettingsAdjusting the Picture Settings Adjusting the Advanced Picture Settings Resetting the Picture Settings Adjusting the Color TemperatureAdjusting the Picture Size and Position Adjusting the Advanced Audio Settings Adjusting the Audio SettingsScanning for Channels Adjusting the Tuner SettingsResetting the Audio Settings Setting the Tuner ModeSkipping Channels Changing the Names of the Inputs Changing the Audio LanguageUsing the Parental Controls Activating Game ModeChanging the Parental Control Passcode Resetting the Content LocksChanging the On-Screen Menu Language Setting the Time Zone Changing the Screen Aspect Ratio Using the Other TV SettingsChanging the 3D Mode Changing the Appearance of Digital Closed Captions Setting Up Closed CaptioningChoosing Inputs for the Main and Secondary Windows Using the Sleep TimerHighlight Enter Access Point Name and press OK Using the Network Connection MenuPref. DNS Server Your preferred domain name server address Setting Up a Bluetooth DeviceChanging the Advanced Network Settings Testing Your Network ConnectionHighlight Clear Memory Factory Default and press OK Using the Help MenuResetting the TV Settings Restoring the TV to Factory Default SettingsRemote Setup Set up the Bluetooth remote Using Guided SetupUsing the Info Window Using the Digital Episode GuideUsing the VIA Dock Using Vizio Internet AppsUsing the VIA Shortcut Buttons Creating an Owner PIN Creating and Managing User ProfilesAdding a New App to the VIA Dock Removing a User Profile Creating a New User ProfileHighlight Restore Factory Settings and press OK Restoring the VIA Dock to the Factory Default SettingsHow Theater 3D Works What You Need to View 3D ContentWatching Blu-ray 3D Content Viewing Theater 3DWatching SBS, TB, or Sensio 3D Content Troubleshooting & Technical Support TV has pixels dots that are always dark or always lit When I change input source, the volume changesWhen I change input source, the display image changes size Display image does not cover the entire screenSpecifications Page Warranty Information Page Canada CSA Germany VDE Legal & ComplianceFCC Class B Radio Interference Statement FCC warningXVT3D650SV Page 101019ST-NC
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XVT3D650SV specifications

The Vizio XVT3D650SV is a remarkable example of modern television technology, designed to deliver stunning visual quality and innovative features for an enhanced viewing experience. This 65-inch 3D LCD television boasts a sleek design and a range of capabilities that make it a standout choice for consumers seeking both performance and aesthetics.

One of the most notable features of the XVT3D650SV is its 3D technology, which utilizes an active 3D system that provides an immersive viewing experience. With a high refresh rate, the TV minimizes motion blur, making fast-paced action scenes appear smooth and captivating. The television comes with two pairs of active 3D glasses, allowing viewers to enjoy 3D content right out of the box.

The XVT3D650SV features Vizio’s advanced XD engine, which enhances image clarity and sharpness, ensuring that even the finest details are rendered with precision. This processor works in conjunction with the television’s full HD 1080p resolution, delivering vibrant colors and deep contrasts. The built-in Edge-Lit LED backlighting technology ensures brighter images and improved energy efficiency compared to traditional LCD televisions.

Connectivity is a key aspect of the XVT3D650SV, featuring multiple HDMI ports, allowing for easy connection to a variety of devices such as Blu-ray players, gaming consoles, and streaming devices. It also offers USB ports for multimedia playback directly from flash drives. Additionally, the TV is equipped with Wi-Fi capabilities, enabling users to access popular streaming services and apps, making it a versatile center for home entertainment.

Audio quality is not overlooked, as the TV includes a built-in speaker system that delivers clear and dynamic sound. For an even more immersive experience, users can connect external sound systems via optical audio output.

In terms of design, the XVT3D650SV features a slim bezel and a modern stand, making it a stylish addition to any living space. It is also VESA mount compatible, giving users the option to mount it on the wall for an optimal viewing experience.

Overall, the Vizio XVT3D650SV is a feature-rich television that combines cutting-edge technology with user-friendly functionality. Its impressive display capabilities, advanced features, and connectivity options make it an excellent choice for anyone looking to elevate their home entertainment experience. Whether watching movies, playing video games, or streaming content, this television promises to deliver an exceptional viewing experience.
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