On-Site Warranty Repair Procedure

VIZIO SV320XVT & SV370XVT User Manual

On-Site Warranty Repair generally is performed on repairable displays which are 30 inches and larger.

If VIZIO Technical Support determines that a problem with a display unit may be within the terms and conditions of the VIZIO Limited Product Warranty and that an on-site repair may be performed, the customer will be provided with an on-site repair authorization number and on-site repair instructions. The determination for performing the on-site repair may be dependent upon the manufacturing defect and is at VIZIO's option and sole discretion. Proof of purchase is required to confirm the product is within the one- year limited warranty period and meets the terms and conditions of the VIZIO Limited Product Warranty.

On-site repair service is requested through VIZIO's third-party service provider. After VIZIO provides the customer with the on-site repair (OSR) authorization number, the third-party service provider will contact the customer and will schedule the repair at the customer's location. The total approximate time for the repair process, which includes the repair diagnosis, dispatching the technician, shipping the replacement part(s), and arranging the appointment with the customer, is completed within approximately 3 to 5 business days, pending availability of these factors.

If it is determined the product can not be repaired on-site, the customer will be required to ship the unit to VIZIO's service center, per the below warranty replacement procedure.

VIZIO is not responsible for the de-installation or re-installation of the product. However, some standard installation may be performed during the on-site repair, at VIZIO's option and sole discretion. Please read VIZIO's Limited Product Warranty for warranty terms and conditions.

Warranty Replacement Procedure

Warranty Replacement generally is performed on displays which are determined to be economically unrepairable.

If VIZIO Technical Support determines that a problem with a display unit may be within the terms and conditions of the VIZIO Limited Product Warranty and that a repair is not economically possible, based on certain manufacturing defects in materials and/or workmanship, and/or at VIZIO's option and sole discretion, the customer will be provided with a return authorization number and replacement instructions. Proof of purchase is required to confirm the product is within the one-year limited warranty period and meets the terms and conditions of the VIZIO Limited Product Warranty.

For displays forty-two inches (42") and larger, VIZIO will generally cover the transportation charges to perform an on-site swap of the original unit with the replacement unit. For displays under forty-two inches (42"), the customer is responsible for the transportation charges to VIZIO's service center. VIZIO will be responsible for the return transportation charges from the service center to the customer. Please read VIZIO's Limited Product Warranty for warranty terms and conditions.

Mail-In Warranty Repair Procedure

Mail-In Warranty Repair generally is performed on displays which are smaller than 30 inches.

If VIZIO Technical Support determines that a problem with a display unit may be within the terms and conditions of the VIZIO Limited Product Warranty and that a mail-in repair may be performed, the customer will be provided with a return authorization number and mail-in repair instructions. Proof of purchase is required to confirm the product is within the one-year limited warranty period and meets the terms and conditions of the VIZIO Limited Product Warranty.

The customer will be provided with instructions for packing and shipping the unit to the VIZIO service center. The original carton box and packing material, or an equivalent as designated by VIZIO, must be utilized. The cost of shipping to VIZIO's service center is at the customer's expense. After the product is repaired and tested, the VIZIO service center will ship the unit back to the customer at VIZIO's expense. VIZIO is not responsible for the de-installation or re-installation of the product. Please read VIZIO's Limited Product Warranty for warranty terms and conditions.

PLEASE DO NOT RETURN YOUR UNIT TO VIZIO WITHOUT PRIOR

AUTHORIZATION.

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SV370XVT, SV320XVT specifications

The Vizio SV370XVT is a 37-inch LCD television that garnered attention for its impressive blend of performance, features, and aesthetic design. Released as part of Vizio's premium line of TVs, it incorporates an array of technologies aimed at enhancing the viewing experience. This model is particularly recognized for its edge-lit LED backlighting, which not only reduces the TV's overall thickness but also promotes improved energy efficiency compared to traditional LCD models.

One of the standout features of the SV370XVT is its Full HD 1080p resolution, delivering stunning picture clarity and detail. With a resolution of 1920 x 1080 pixels, viewers can enjoy crisp visuals that make movies, sports, and games come to life. The TV also supports 120Hz refresh rates, providing smoother motion handling during fast-paced scenes—ideal for action movies or gaming.

Another noteworthy aspect of the Vizio SV370XVT is its suite of connectivity options. The TV is equipped with multiple HDMI ports, ensuring an easy connection with modern devices such as Blu-ray players, gaming consoles, and streaming devices. Additionally, it features a USB port for media playback, allowing users to view photos or videos directly from their USB drives, making it a versatile choice for various entertainment needs.

Beyond its technical specifications, the SV370XVT also integrates Vizio’s Smart TV capabilities. Users can enjoy access to a wide range of streaming applications, such as Netflix and Hulu, enabling on-demand content viewing seamlessly. The intuitive user interface further enhances the experience by making it easy to navigate between different platforms and services.

In terms of design, the Vizio SV370XVT presents a sleek and modern look, with a slim bezel that maximizes the screen area. The overall aesthetic is complemented by a sturdy stand that allows for adjustments, ensuring optimal viewing angles whether mounted on a wall or placed on furniture.

The SV370XVT also comes with built-in audio features, including decent speakers that provide a satisfactory sound experience, though audiophiles may want to invest in an external sound system for richer audio quality.

In conclusion, the Vizio SV370XVT is a well-rounded television that impresses with its combination of features, user-friendly technology, and stylish design. It caters to a diverse audience looking for quality entertainment without the premium price tag often associated with high-end TVs.