Reference
Troubleshooting
Before requesting service (troubleshooting), please check the following.
Problem
No operations can be performed with the remote control.
Disc does not play.
5.1channel sound is not being reproduced.
Action
•Check the batteries in the remote control. They may need replacing.
•Operate the remote control at a distance of not more than 20 feet.
•Remove batteries and hold down one or more buttons for several minutes to drain the microprocessor inside the remote control to reset it.
•Ensure that the disc is installed with the label side facing up.
•Check the region number of the DVD.
•5.1 channel sound is reproduced only when the following conditions are met. :
1)The DVD player is connected with the proper Amplifier.
2)The disc is recorded with 5.1 channel sound.
•Check whether the disc being played has the “5.1 ch” marked on the outside.
•Check if your audio system is connected and worked properly.
•In a SETUP Menu, is the Audio Output set to Bitstream?
Page
P6
P10, 23
P22
P60~61
The | icon appears | • The features or action cannot be completed at this time because: |
on screen. | 1. The DVD’s software restricts it. | |
2.The DVD’s software doesn’t support the feature (e.g., angles).
3.The feature is not available at the moment.
4.You’ve requested a title or chapter number or search time that is out of range.
–
Disc Menu doesn’t appear.
Play mode differs from the Setup Menu selection.
The screen ratio cannot be changed.
No audio.
The screen is blocked.
Forgot password.
•Check if the disc has a Menu.
•Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function.
•The Screen Ratio is fixed on your DVDs.
•Make sure you have selected the correct Digital Output in the Audio Options Menu.
•Press the 
button for more than 5 seconds under no disc inside. All settings will revert to the factory settings.
•Press and hold the 
button for more than 5 seconds under no disc inside. All settings including the password will revert to the factory settings.
Don't use this unless absolutely necessary.
–
P55~69
P64~65
P60~63
P23, 66
P67~69
If you experience other | • | Go to the contents and find the section of the instruction book that contains |
problems. |
| the explanations regarding the current problem, and follow the procedure once |
|
| again. |
| • | If the problem still cannot be solved, please contact your nearest authorized |
|
| service center. |
The picture is noisy or | • | Make sure that the disc is not dirty or scratched. |
distorted. | • | Clean the disc. |
No picture or | • | Make sure the correct video output setting is selected in this unit. |
abnormal colour |
|
|
(pinkish, greenish etc,) | • | Make sure the video outputs are connected correctly. |
–
P9
P65
P14~18