Toshiba 14AF42 appendix Appendix, Troubleshooting, Cleaning and care, Problem, Solution

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Appendix

Cleaning and care

WARNING:

TV sets use high voltage. Do not try to remove the cabinet back. Refer servicing to qualified service technicians.

To clean the TV screen:

1.Unplug the TV to avoid possible shock hazard.

2.Use a clean, dry cellulose sponge or chamois cloth to wipe the TV screen and trim.

Caution:

Never use strong solvents such as thinner, benzene, or other chemicals on or near the cabinet. These chemicals can damage the finish of the cabinet.

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.

Appendix

Problem

TV will not turn on

No picture, no sound

No sound, picture OK

Poor sound, picture OK

Poor picture, sound OK

Poor reception of broadcast channels

Cannot receive above channel 13

Unable to select a certain channel

Cannot access signal input sources (Video1, Video2, Video3 and ColorStream) and/or Channels 3 and 4

Multiple images

Poor color or no color

No stereo or SAP sound from a known MTS broadcast

The V-Chip PIN code does not work

The remote control does not operate

Solution

Make sure the power cord is plugged in, then press POWER.

The remote control batteries may be dead. Replace the batteries.

Check the antenna/cable connections.

The sound may be muted. Press VOLUME.

The station may have broadcast difficulties. Try another channel.

The station may have broadcast difficulties. Try another channel.

Check the antenna connections.

The station may have broadcast difficulties. Try another channel.

Adjust the PICTURE menu.

The station may have broadcast difficulties. Try another channel.

Check the antenna connections.

If you are using a VCR, make sure the TV/VCR button is set correctly.

Make sure TV/CABLE is set to CABLE mode.

The channel may be blocked by the V-Chip feature or CH LOCK feature, or erased with the add/erase feature.

Check the VIDEO LOCK feature.

The station may have broadcast difficulties. Try another channel.

Use a highly directional outdoor antenna.

The station may have broadcast difficulties. Try another channel.

Adjust the TINT and/or COLOR in the PICTURE menu.

If you change the direction of the TV while it is turned on, the picture could suffer from color shading. If so, turn off the TV and allow it to cool for several hours before turning it on again.

Make sure the MTS feature is set properly.

Change or reset your PIN code (page 14 and 15).

Make sure the TV/VCR/CABLE mode is set properly.

Remove all obstruction between the remote control and the remote control sensor.

The remote control batteries may be dead. Replace the batteries.

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Contents 14AF42 Important Safeguards All operating and use instructions should be followedLightning HeatConnecting your TV Using the remote controlSetting up your TV Using the TV’s featuresExploring your new TV Welcome to ToshibaSelecting a location for the TV Connecting your TV Connecting a VCRColorStream compatible components Stereo VCRConnecting a cable converter box Converter/ Descrambler Splitter Switch a BConnecting a DVD player/satellite receiver and a VCR You will need One coaxial cableTwo video cables One S-video cable Two video cables One set of ColorStream video cablesConnecting a camcorder Connecting two VCRsConnecting an audio amplifier Using the remote control Preparing the remote control for useInstalling the remote control batteries Using the remote control with a VCR or a cable TV converterVCR and cable TV converter codes VCRLearning about the remote control 100Setting up your TV When you are finished programming the menus, press ExitChanging the on-screen display language To select a languageAdding channels to the TV’s memory Changing channelsProgramming channels automatically Adding and erasing channels manuallyUsing the TV’s features Adjusting the channel settingsSwitching between two channels Programming your favorite channelsUsing the V-Chip parental control feature To select your PIN code and access the V-Chip menusSelecting a PIN code To clear your favorite channelsBlocking programs by ratings Press or to display the V-CHIP menuTo change your PIN code Press Exit to return to the normal viewingYouth TV Ratings Mpaa RatingsTV Ratings To use the V-Chip to block programs by rating Dialog RatingBlocking unrated movies or programs Using the Lock menuLocking channels Setting the game timer Locking video inputLabeling channels Selecting the ColorStream mode Adjusting the picture qualityWatching video input Displaying on-screen informationSetting the sleep timer Using the closed caption featureAdjusting the sound Muting the soundSelecting stereo/SAP broadcasts Press the MTS button to select the desired soundAdjusting the sound quality Using the StableSoundTM featureTo adjust the sound quality To turn on the StableSoundTM featureAuto power off Understanding the Power Return featureTroubleshooting Cleaning and careProblem SolutionSpecifications VIDEO/AUDIO InputLimited United States Warranty How to Obtain Warranty Services Limited Canada Warranty Using the TV’s Features 3L00301A P22-BACK 14/2/2002 Safeguards 3L00301B U 02/04