Toshiba 62CM9UA, 72CM9UE, 62CM9UE, 72CM9UA Troubleshooting, Symptom and solution, Symptom Solution

Page 44

Reference section

Reference section

Troubleshooting

•Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.

Symptom and solution

Symptom

Solution

 

 

TV will not turn on

• Make sure the power cord is plugged in, then press

 

.

 

 

•The remote control batteries may be dead. Replace the batteries.

•The lamp unit may need to be replaced (page 8). Also see “LED indications” on page 45.

No picture, no sound

• Check the antenna connections.

 

 

No sound, picture OK

• The sound may be muted. Press +, – or .

•The station may have broadcast difficulties. Try another channel.

•Check that the Speaker function in SOUND menu is properly set.

Poor sound, picture OK

• The station may have broadcast difficulties. Try another channel.

 

 

Poor picture, sound OK

• Check the antenna connections.

 

• The station may have broadcast difficulties. Try another channel.

 

• Adjust the PICTURE menu.

 

 

Poor reception of broadcast channels

• Check the antenna connections.

 

• The station may have broadcast difficulties. Try another channel.

 

• Make sure the Color system is properly set.

 

 

Teletext problems

• Check the antenna connections.

 

Good performance of text depends on a good strong broadcast signal.

 

 

Multiple images

• The station may have broadcast difficulties. Try another channel.

 

• Antenna reception may be poor. Use a high directional outdoor

 

antenna.

 

• Check if the direction of the antenna has changed.

 

 

Poor color or no color

• The station may have broadcast difficulties. Try another channel.

 

• Adjust the Tint and/or Color in the PICTURE menu.

 

 

No picture or too dark

• The lamp unit may need to be replaced (page 8).

 

 

The remote control does not operate

• Remove all obstructions between the remote control and the remote

 

control sensor in the TV.

 

• The remote control batteries may be dead. Replace them with new

 

ones.

 

• Check that the TV/VCR/DVD switch on the remote control is

 

properly set.

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Toshiba 62/72CM9UA/E (E)

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Contents 62CM9UA 62CM9UE 72CM9UA 72CM9UE Introduction Getting startedContents See Important notes about your DLP projection TV on Important Safety InstructionsInstallation Important Safety Instructions Use GettingstartedService Never repair, modify or disassemble the TV by yourselfCleaning ExemptionsImportant information Important informationImportant notes about your DLP projection TV About insecticide sprayInstallation Connecting an antennaInstalling the remote control batteries Using the TV’s features Viewing teletextTV front Exploring your new TVTV right side TV back TV back viewLearning about the remote control When in VCR or DVD mode Only for Toshiba VCR/DVD playersWhen in Teletext mode When in TV modeSwitching on the TV Switching off the TVTurning the TV on Side panelMenu display chart Learning about the menu systemSelecting a language Programming channel memory System selection, Auto tuningManual tuning Do not Press ANY Other Buttons While Programming channel memory Program sortingWatching TV programs Picture size selection Picture position, Reset Picture position adjustmentReset Picture position adjustment To adjust the picture positionPicture quality adjustment Picture quality adjustmentTo select the picture mode To adjust the basic picture qualityTo activate the black stretch To activate the Mpeg NR Noise ReductionTo activate the DNR Digital Noise Reduction ViewingEffective signal and setup conditions To select the color temperatureTo use the cinema mode Selecting the lamp mode To select the lamp modeSound adjustment MTS Multi-channel TV Sound settingSelecting the Dual 1 or Dual 2 mode Setting the MTS modeSound quality adjustment To adjust the sound qualityStereo/Bilingual selection To select the stereo programsTo select the audio output To select the Hdmi audio modeTo select the sound volume from Audio OUT terminals To activate/deactivate the speaker To use the WOW surround soundTo use the Stable sound To select the woofer Internal/External mode Woofer Internal/External mode, Bass boost, Woofer systemTo use the Bass boost To use the external woofer systemManual setting Input source selectionInput source selection To select input sourceTimer, Blue screen, Auto format TimerTo select the timer menu To activate Blue screenSide panel adjustment Setting the Quick restart featureTo adjust the Side panel setting To set the Quick restartTo select Teletext mode Teletext Setting upTeletext mode Teletext SW adjustment About TeletextTeletext general information ButtonTeletext Fast and List modes Using Fast modeUsing List mode Teletext buttons on the remote control Teletext Control buttonsTV right side view Press here to open Side connectionsConnection example Viewing Equipment Connections Using the TV’s features TeletextBack connections Connecting a computer PC Signal names for mini D-sub 15 pin connectorFollowing signals can be displayed To connect a computerTo adjust the Picture size/position PC settingTo adjust a PC setting To reset the PC Setting To adjust the Clock phase of the pictureTo adjust the Sampling clock To connect an Hdmi and a DVI device To connect an Hdmi deviceTo connect a DVI device Standard analog audio cablesSymptom Solution TroubleshootingSymptom and solution LED Indication Condition Solution LED indicationsLamp unit replacement When to replace the lamp unitReplacing the lamp unit You should replace the lamp unitLamp unit door How to replace the lamp unitLamp unit door detail TV back Broadcast transmission systems of each country or region Broadcast system, SpecificationsSpecifications Using Viewing teletext Equipment Connections Component Video InputToshiba Corporation
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62CM9UA, 72CM9UA, 72CM9UE, 62CM9UE specifications

The Toshiba 62CM9UA is a remarkable television model that offers an impressive viewing experience for both casual viewers and audiophiles alike. Known for its advanced features, this television blends cutting-edge technology with sleek design, making it a significant addition to any living space.

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In summary, the Toshiba 62CM9UA is a feature-rich television with impressive display quality, excellent sound performance, robust connectivity options, and user-friendly smart capabilities. It caters to the needs of various users, making it a worthwhile investment for anyone looking to enhance their home entertainment experience.
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