Toshiba 32A35 appendix Troubleshooting, Problem Solution, Mode first see, Black box on screen

Page 32

Appendix

Appendix

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.

Problem

Solution

TV will not turn on

Make sure the power cord is plugged in, then press POWER.

 

The remote control batteries may be dead. Replace the batteries.

 

 

 

No picture, no sound

Check the antenna/cable connections.

 

This TV will not accept or display 480p or 720p progressive scan

 

 

signals or 1080i interlaced high-definition signals through its

 

 

ColorStream inputs. Switch the other device’s output to 480i interlaced

 

 

mode first (see page 9).

 

 

 

No sound, picture OK

The sound may be muted. Press VOLUME.

 

The station may have broadcast difficulties. Try another channel.

 

The MTS feature may be in SAP mode. Press the MTS button on the

 

 

remote control until STEREO (or MONO) mode is active.

 

 

 

Poor sound, picture OK

The station may have broadcast difficulties. Try another channel.

 

The MTS feature may be in SAP mode. Press the MTS button on the

 

 

remote control until STEREO (or MONO) mode is active.

 

 

 

Poor picture, sound OK

Check the antenna connections.

 

The station may have broadcast difficulties. Try another channel.

 

Adjust the PICTURE menu.

 

This TV will not accept or display 480p or 720p progressive scan

 

 

signals or 1080i interlaced high-definition signals through its

 

 

ColorStream inputs. Switch the other device’s output to 480i interlaced

 

 

mode first (see page 9).

 

 

 

Poor reception of broadcast channels

The station may have broadcast difficulties. Try another channel.

 

Check the antenna connections.

 

If you are using a VCR, make sure the TV/VCR button is set correctly.

 

 

 

Cannot receive above channel 13

Make sure the TV/CABLE feature in the SETUP menu is set to “CABLE”.

 

 

 

Unable to select a certain channel

The channel may be blocked by the V-Chip feature or CH LOCK

 

 

feature, or erased with the add/erase feature.

 

 

 

Cannot access signal input sources (Video1,

Check the VIDEO LOCK feature.

Video2, Video3, and ColorStream) and/or

 

 

Channels 3 and 4

 

 

 

 

 

Multiple images

The station may have broadcast difficulties. Try another channel.

 

Use a highly directional outdoor antenna.

 

 

 

Poor color or no color

The station may have broadcast difficulties. Try another channel.

 

Adjust the TINT and/or COLOR in the PICTURE menu.

 

If you change the direction of the TV while it is turned on, the picture

 

 

could suffer from color shading. If so, turn off the TV and allow it to cool

 

 

for several hours before turning it on again.

 

 

 

Black box on screen

Repeatedly press CAP/TEXT to turn off the Closed Caption Text mode.

 

 

 

No stereo or SAP sound from a

Make sure the MTS feature is set properly.

known MTS broadcast

 

 

 

 

 

The V-Chip PIN code does not work

Change or reset your PIN code (pages 18 and 19).

(U.S. V-Chip system only)

 

 

 

 

 

The remote control does not operate

Make sure the correct mode button (TV, VCR, DVD, or CABLE) was

 

 

selected on the remote control.

 

Remove all obstructions between the remote control and the TV.

 

The remote control batteries may be dead. Replace the batteries.

 

 

 

 

 

32

J3N51621A(E)_P29-BACK

32

29/03/2005, 3:03 AM

Image 32
Contents 32A35 Child Safety Important Safety Instructions Care Connecting your TV Exploring your new TV Selecting a location for the TVWelcome to Toshiba Exploring your new TVSelecting a location for the TV TV front panelStereo VCR Connecting your TVConnecting a VCR Connecting a cable converter box Converter/Descrambler Splitter Switch a BConnecting a DVD player/satellite receiver and a VCR Connecting two VCRs Connecting a camcorderConnecting an audio amplifier One coaxial cableUsing the remote control Preparing the remote control for useInstalling the remote control batteries Using the remote control to operate your other devicesProgramming the remote control to operate your other devices To control a cable TV converterVCR, DVD player, and cable TV converter codes NECLearning about the remote control VOLSetting up your TV Changing the on-screen display languageTo select a language PressAdding channels to the TV’s memory Changing channelsProgramming channels automatically Adding and erasing channels manuallyUsing the TV’s features Adjusting the channel settingsSwitching between two channels Programming your favorite channelsUsing the V-Chip parental control feature To select your PIN code and access the V-Chip menusSelecting a PIN code To clear your favorite channelsTo change your PIN code Blocking programs by ratingsPress or to display the V-CHIP menu TV Ratings Mpaa RatingsYouth TV Ratings Safeguards Toshiba Your TV Welcome to Connecting To use the V-Chip to block programs by ratingLocking channels Using the Lock menuBlocking unrated movies or programs Setting the GameTimerTM Locking video inputLabeling channels Setting the clock Setting the ON/OFF timerSetting the on timer To set the clock Example 830 AMSetting the OFF timer To cancel the on timerTo set the OFF timer Example Turning off the TV at 1130 PM To cancel the OFF timerSpecifying the ColorStream setting To adjust the picture qualityTo select the input mode Watching video inputSetting the sleep timer Using the closed caption featureSelecting stereo/SAP broadcasts Adjusting the soundMuting the sound Adjusting the sound quality Using the surround sound featureTo adjust the sound quality To turn on the surround sound featureAuto power off Understanding the Power Return featureUsing the StableSound feature To turn on the StableSound featureTroubleshooting Problem SolutionMode first see For several hours before turning it on againSpecifications Limited United States Warranty For Non-FST Pure CRT-based TVs 27 Inch and LargerMemo National Service Division