Appendix
Appendix
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.
Problem | Solution | |
TV will not turn on | • | Make sure the power cord is plugged in, then press POWER. |
| • | The remote control batteries may be dead. Replace the batteries. |
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No picture, no sound | • | Check the antenna/cable connections. |
| • | This TV will not accept or display 480p or 720p progressive scan |
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| signals or 1080i interlaced |
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| ColorStream inputs. Switch the other device’s output to 480i interlaced |
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| mode first (see page 9). |
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No sound, picture OK | • | The sound may be muted. Press VOLUME. |
| • | The station may have broadcast difficulties. Try another channel. |
| • | The MTS feature may be in SAP mode. Press the MTS button on the |
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| remote control until STEREO (or MONO) mode is active. |
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|
Poor sound, picture OK | • | The station may have broadcast difficulties. Try another channel. |
| • | The MTS feature may be in SAP mode. Press the MTS button on the |
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| remote control until STEREO (or MONO) mode is active. |
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|
Poor picture, sound OK | • | Check the antenna connections. |
| • | The station may have broadcast difficulties. Try another channel. |
| • | Adjust the PICTURE menu. |
| • | This TV will not accept or display 480p or 720p progressive scan |
|
| signals or 1080i interlaced |
|
| ColorStream inputs. Switch the other device’s output to 480i interlaced |
|
| mode first (see page 9). |
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|
Poor reception of broadcast channels | • | The station may have broadcast difficulties. Try another channel. |
| • | Check the antenna connections. |
| • | If you are using a VCR, make sure the TV/VCR button is set correctly. |
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Cannot receive above channel 13 | • | Make sure the TV/CABLE feature in the SETUP menu is set to “CABLE”. |
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Unable to select a certain channel | • | The channel may be blocked by the |
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| feature, or erased with the add/erase feature. |
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Cannot access signal input sources (Video1, | • | Check the VIDEO LOCK feature. |
Video2, Video3, and ColorStream) and/or |
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Channels 3 and 4 |
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Multiple images | • | The station may have broadcast difficulties. Try another channel. |
| • | Use a highly directional outdoor antenna. |
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Poor color or no color | • | The station may have broadcast difficulties. Try another channel. |
| • | Adjust the TINT and/or COLOR in the PICTURE menu. |
| • | If you change the direction of the TV while it is turned on, the picture |
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| could suffer from color shading. If so, turn off the TV and allow it to cool |
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| for several hours before turning it on again. |
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|
Black box on screen | • | Repeatedly press CAP/TEXT to turn off the Closed Caption Text mode. |
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No stereo or SAP sound from a | • | Make sure the MTS feature is set properly. |
known MTS broadcast |
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The | • | Change or reset your PIN code (pages 18 and 19). |
(U.S. |
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The remote control does not operate | • | Make sure the correct mode button (TV, VCR, DVD, or CABLE) was |
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| selected on the remote control. |
| • | Remove all obstructions between the remote control and the TV. |
| • | The remote control batteries may be dead. Replace the batteries. |
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32 | 29/03/2005, 3:03 AM |