Toshiba 36HF73, 32HF73 owner manual Troubleshooting

Page 55

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.

Problem

Solution

TV will not turn on

¥

Make sure the power cord is plugged in, then press POWER.

 

¥

The remote control batteries may be dead. Replace the batteries.

 

 

 

No picture, no sound

¥

Check the antenna/cable connections.

 

 

 

No sound, picture OK

¥

The sound may be muted. Press VOLUME.

 

¥

The station may have broadcast difficulties. Try another channel.

 

¥

Check that the SPEAKERS function in AUDIO menu is set properly.

 

¥

Check that the AUDIO CENTER CHANNEL switch is set

 

 

properly.

 

 

 

Poor picture, sound OK

¥

Check the antenna connections.

 

¥

The station may have broadcast difficulties. Try another channel.

 

¥

Adjust the PICTURE menu.

 

 

 

Poor reception of broadcast channels

¥

The station may have broadcast difficulties. Try another channel.

 

¥

Check the antenna connections.

 

¥

If you are using a VCR, make sure the TV/VCR button is set

 

 

correctly.

 

 

 

Cannot receive above channel 13

¥

Make sure the TV/CABLE switch is set to the mode that

 

 

corresponds with the signal source type (cable company or outside

 

 

antenna).

 

 

 

Black box appears on the screen

¥

The closed caption feature may be set to one of the Text modes (T1,

 

 

T2, T3, or T4). Turn closed captioning OFF.

 

 

 

Unable to select a certain channel

¥

The channel may be locked out with the CH LOCK feature, or

 

 

erased with the ADD/ERASE feature.

 

 

 

Multiple images

¥

The station may have broadcast difficulties. Try another channel.

 

¥

Antenna reception may be poor. Use a highly directional outdoor

 

 

antenna.

 

 

 

Poor color or no color

¥

The station may have broadcast difficulties. Try another channel.

 

¥

Adjust the TINT and/or COLOR in the PICTURE menu.

 

 

 

No stereo or SAP sound from a

¥

Make sure the MTS feature is set properly.

known MTS broadcast

 

 

 

 

 

The front panel buttons do not operate

¥

Check the FRONT PANEL LOCK feature.

 

 

 

The remote control does not operate

¥

Check whether the appropriate device mode is selected.

 

¥

Remove all obstructions between the remote control and the remote

 

 

control sensor in the TV.

 

¥

The remote control batteries may be dead. Replace the batteries.

 

 

 

Cannot access signal input sources

¥

Check the VIDEO LOCK feature.

(Video1, Video2, Video3,

 

 

ColorStream HD1/HD2, DVI/HDCP) and/or Channels 3 and 4.

Introduction

 

 

 

 

 

Connecting

yourTV

 

 

 

 

Usingthe

RemoteControl

 

 

 

 

Settingup

yourTV

 

 

 

 

UsingtheTVÕs

Features

 

 

 

 

Appendix

 

 

 

 

 

Index

 

 

 

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Contents Index AppendixTACP/THI/TCL are not liable for Dear CustomerAlways place the TV on the floor InstallationCare ServiceImportant Safety Information Introduction Exploring your new TV Welcome to ToshibaSetting up your TV Features Connecting a VCRYou will need ¥ four coaxial cables ¥ one set of A/V cables Connecting a cable converter boxConnecting a cable converter box and VCR Connecting your TVDoing so will distort the picture Connecting a DVD player or satellite receiver and a VCRDVD Player with component video From AntennaTo monitor recording, set the TV to Video Introduction Connecting YourTV Usingthe RemoteControlSetting Your TVÕs Usingthe FeaturesYou will need ¥ one set of A/V cables Connecting two VCRsConnecting a camcorder You will need ¥ two coaxial cables ¥ two sets of A/V cablesDVI/HDCP device For example, set-top box or DVD player Connecting a device to the DVI/HDCP inputTo A/V Receiver Connecting an audio systemConnecting an A/V receiver AmplifierSqueeze tab and lift cover Preparing the remote control for useInstalling the remote control batteries If you have a Toshiba deviceCable converter box Remote control codesUsing the Remote Control For future reference, write down the codes you usedDVD player IntroductionTV/VCR Combo DVD/VCR ComboBegins playback of a tape or DVD Point the remote control Directly at the deviceConnecting YourTV Control Learning about the remote controlCH RTN returns to the memorized channel Learning about the menu system Setting up your TVTV front panel Continue pressing the TV/VIDEO button to select ANT 1 or Changing the on-screen display languageSelecting the antenna input Press x or to highlight your desired languagePress z to select CH Program Adding channels to the TVÕs memoryProgramming channels automatically Adding and erasing channels manuallySettingup YourTV TVÕs Using the Quick Connect GuideConnecting yourTV Usingthe RemoteControlChanging channels using SpeedSurf Adjusting the tilt correction featureChanging channels Programming your favorite channels Adjusting the channel settingsSwitching between two channels using Channel Return Switching between two channels using SurfLockªFAV yz Using the TVÕs FeaturesChannel Number Labeling channelsSelecting the image shape Viewing the wide-screen picture formatsPicture is expanded by 1.33 times Squeezed signal Compression modeWide 169 signal Zoom mode Exact image is reproduced and the picture quality is betterSelecting the cinema mode Using the auto aspect featurePOP CH zy Using the POP double-window featureButtons 0-9 Main window POP windowAdjusting the size of the double-window Switching the main and POP picturesFreezing the POP picture Using Using the programmed channel search functionSettingup yourTV TheTVÕs FeaturesAbout the auto favorite feature Using the favorite channel search functionPress Favorite If you cannot remember your PIN code Using the Locks menuPress y or z to display the PIN code entering mode Entering the PIN codeTV Rating Independent rating system for broadcasters Using the V-CHIP menuPress x or to return to the Locks menu Mpaa Rating Independent rating system for moviesTo select each item Press z or y Unlocking programs temporarily Locking channelsAfter 4 seconds Press y or z to highlight Clear ALL, and then press x or Locking video inputsChanging the PIN code Using the game timerUsing the front panel lock feature To cancel the timer Select OFF in aboveSelecting the picture mode Adjusting the pictureAdjusting the picture quality Saving new preference Using the flesh tone featureUsing the CableClearª DNR feature This feature is not available for the DVI mode fixed to OFFResetting picture adjustments Selecting the color temperatureSelecting the display format 540p/1080i Labeling the video input sources Selecting the video input source¥ To view text, highlight T1, T2, T3, or T4 Using the closed caption featureSetting the sleep timer Setting the ON-timerTo display the time on-screen Press Recall Setting the clockUsingtheTVÕs Features Selecting the background of the menu displayMuting the sound Adjusting the soundSelecting stereo/SAP broadcasts Uses stereo signals from a TV broadcast or video input Using the WOWª surround sound featureIntroduction Connecting YourTV Adjusting the sound qualityUsing the sub-bass system SBS Resetting your audio adjustmentsTo turn off the SBS Highlight OFF in above Selecting the Audio OUT sound Turning off the built-in speakersTo turn on the built-in speakers Highlight on in above To turn off the StableSound feature Highlight OFF in above Using the StableSound¨ feature Displaying on-screen information Understanding the auto power off feature Viewing the demo modeUnderstanding the last mode memory feature Appendix SpecificationsTroubleshooting Limited United States Warranty Limited Canada Warranty Picture-out-picture POP Picture adjustmentsRemote control Channel programmingManufactured by
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