Sony External USB manual Troubleshooting, Specifications, Few words about the USB interface

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Troubleshooting

Problems installing or operating the CD-RW drive? Please review:

1Has the prescribed installation procedure been followed?

2Please verify the power supply cable is attached to drive and that the tray responds to the eject button.

3See the "Troubleshooting Table” section below.

A few words about the USB interface

Because the USB interface allows for connection and disconnection while the computer is running, it is easy to overlook whether the unit is connected. Please assure the unit is connected before conducting other troubleshooting steps.

Troubleshooting table

Symptom

Question

Actions

Cannot access the

Are both ends of the

WINDOWS: Use the Device

device through

USB connected?

Manager in the Windows Control

software?

 

Panel to verify the drive is “seen”.

 

Power switched on?

MAC: Use the CD Software to

 

 

verify the drive is “seen”.

 

Power cable connected?

Once the connections are verified

 

 

restart the computer.

 

 

Always verify that cable

 

 

connections are seated properly

 

 

by taking the connector off and

 

 

reseating. Improper connections

 

 

are the most common point of

 

 

failure with peripheral devices.

No free USB port

 

Purchase a USB hub

 

 

(powered version preferred)

Service contacts in Europe

Should further support or service be required, please contact the local technical support professionals.

For Europe (German or English) contact the hotline at:

Tel.: +49 (0) 2389 - 951047 or SONY-HOTLINE@SUPLIE.COM (Monday – Thursday, 8:00 am – 4:30 pm / Friday, 8:30 am – 2:00 pm)

For DK, N, SW & FIN, please call: Tel. +47 (0) 6281 8666 (Monday – Friday, 8:30 am to 4:00 pm Norwegian time)

Within the UK, please call: Tel. 0870 900 8166 (Monday – Friday, 8:45 am to 5:00 pm)

For France, please call: +33 (0) 155 870 866

(Monday – Friday, 9:00 am to 6:00 pm) or E-Mail: sony_hl@nati.fr

For Italy: Tel.: (+39) 02-61838500

(Monday – Friday, 8:30 am – 12:45 pm and 2:00 pm – 4:30 pm) or e-mail: servizio.consumatori@ccmail.eu.sony.co.jp

All this information and more can be downloaded at:

http://www.sony-cp.com/cd-rw

Specifications

General

 

Data transfer rate

 

Sustained

6X max (900 kB/s)

Burst

1.2 MB/s

Environmental conditions

 

Humidity

10% to 90% (Max. wet bulb 29°C)

Atmosphere

Non-condensing

Temperature

5° C to 45° C (41° F to 113° F)

Non-operating / Storage

 

Temperature

-30°C to 50°C (-22° F to 122° F)

Mass

2.24 kg

Dimensions

205 x 66 x 277 mm

Design and specifications are subject to change without notice.

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Troubleshooting / Specifications

Specifications

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Contents CD-RW Drive External USB Trademarks Safety RegulationsOwner’s Record Introduction ContentsRear panel PrecautionsLocation of controls Front panelAttaching USB drive to PC Hardware installationUSB Universal Serial Bus cable and connectors Hardware installation Hardware installation Hardware installation Attaching USB drive to Mac Starting the drive Software InstallationOperating the drive Opening the tray manually in an emergencyService contacts in Europe TroubleshootingSpecifications Troubleshooting table

External USB specifications

Sony has consistently been at the forefront of technology innovation, and its range of external USB drives exemplifies this commitment. These devices are designed with a focus on speed, capacity, and durability, making them ideal for various users, from casual consumers to professional content creators.

One of the standout features of Sony's external USB drives is their impressive data transfer speeds. Many models utilize USB 3.1 or USB 3.2 technology, allowing for rapid file transfers that significantly reduce wait times when moving large files. This makes them suitable for users who frequently work with high-resolution images, 4K video files, and other large datasets. Some models even support USB-C connectivity, offering additional versatility for users with modern laptops and smartphones.

In terms of capacity, Sony offers a range of options to meet different storage needs. With offerings that range from compact models with smaller storage capacities to expansive drives that can hold several terabytes of data, users can choose a product that aligns with their requirements. This variety ensures that photographers, videographers, and gamers alike can find a suitable external storage solution.

Durability is another key characteristic of Sony external USB drives. Many models are designed with rugged features that protect against drops, water, and dust. These resilient designs are particularly beneficial for users who often work in outdoor environments or travel frequently, providing peace of mind that their data is secure.

Additionally, Sony incorporates advanced security features into its external USB drives. Many models offer encryption capabilities, ensuring that sensitive data remains protected from unauthorized access. This makes them ideal for professionals who handle confidential information or who require secure storage solutions.

Compatibility is also a significant aspect of Sony’s external USB offerings. Their drives are designed to be easily accessible across multiple platforms, including Windows, macOS, and various gaming consoles. This cross-functional compatibility ensures that users can transfer files without hassle and use their drives in diverse environments.

Finally, Sony's commitment to environmental sustainability is reflected in some of its external USB products, which are designed with eco-friendly materials and packaging. This initiative demonstrates the company’s dedication to reducing its carbon footprint while delivering high-quality technology.

In conclusion, Sony's external USB drives embody a perfect blend of performance, capacity, durability, security, and sustainability. Whether for personal use or professional demands, these drives are designed to enhance data storage capabilities for users worldwide, further solidifying Sony's reputation as a leader in technology innovation.