Troubleshooting
Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
Symptom (common) |
| |
| Remedy |
No power
Play fails to start even when PLAY is pressed.
Play commences but
then | stops immediately. |
No sound.
Distorted sound.
Picture is distorted during rapid advance or rapid reverse.
No rapid advance
(or rapid reverse) play.
No 4:3 (16:9) picture.
No surround sound.
No operations can be performed with the remote control.
Insert the power plug securely into the power outlet.
Condensation has formed: wait about 1 to 2 hours to allow the player to dry out.
This player cannot play discs other than DVDs, Video CDs and CDs.
This disc may be dirty and may require cleaning. 
Ensure that the disc is installed with the label side up.
Ensure that the equipment is connected properly.
Ensure that the input setting for the TV is "Video".
Ensure that the equipment is connected properly.
Ensure that the input setting for the TV and stereo system are properly made.
Adjust the master volume using the buttons on the remote control.
The picture will be somewhat distorted at times: this is normal.
Some discs may have sections, which prohibit rapid advance (or rapid reverse).
Choose the correct setup "TV TYPE" item that matches the TV set used.
Choose the correct setup at the "Audio Output" which matches you stereo system.
Check the batteries are installed with the correct polarities
The batteries are depleted: replace them with new ones. Point the remote control unit at the remote sensor
and operate.
Operate the remote control unit at a distance of not more than 7 meters from the remote control sensor.
No key operation (either front panel and/or remote control).
OSD menu not displayed or only partially displayed on the TV Screen.
Remove the obstacles between the remote control unit and remote control sensor.
Turn the unit off and then back to on.
Alternatively, turn off the unit, disconnect the AC power cord and then reconnect it (The player may not be operating properly due to lightning, static electricity or some other external factor.)
Select the appropriate TV screen type by consulting the operation manual of the TV.
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