COBY electronic DVD-755 instruction manual Troubleshooting, Coby Electronics Technical Support

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TROUBLESHOOTING

If you have a problem with this player, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.

COBY Electronics Technical Support

56-65 Rust Street

Maspeth, NY 11378

Hours: 8:00 AM–11:00 PM EST, seven days a week.

Email: techsupport@cobyusa.com

Phone: 718-416-3197, 800-681-2629, or 800-727-3592

Web: www.cobyusa.com

There is no power to the device.

Ensure that the Power Switch on the main unit is physically set to the ON position.

Ensure that the AC adapter cord is securely connected to the player and the proper wall outlet.

The device will not play the disc.

Ensure that a supported disc is loaded in the player label-side up.

Ensure that the disc’s rating level does not exceed the player’s parental rating level.

Ensure that the disc is not damaged or too dirty. Clean the disc or try another disc.

Moisture may have condensed inside the player. Remove the disc and leave the player on for 1-2 hours and then try again.

There is no picture.

Ensure that the TV set has been powered on and is set to the correct AV mode.

Ensure that the connections between the player and the TV are secure and correct.

Check if the connection cables are damaged.

Restore the player to it’s factory-default settings: open the disc tray, and then press PRO-

GRAM and ZOOM together.

The picture is noisy or distorted.

The disc may be damaged or dirty. Clean the disc or try another one.

Reset your TV’s color system.

Ensure that the player is connected directly to the TV (and not through a VCR, cable box, satellite receiver, etc.)

The picture is not full-screen.

Change the aspect ratio setting of your player from the Setup menu.

Select a different aspect ratio option from the DVD disc menu.

www.cobyusa.com

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Contents DVD-755 For Customer Use PrecautionsImportant Safety Instructions Rating label is located on the rear panel of the device Table of Contents Table of Contents Disc Requirements Disc Care and MaintenanceCleaning a Disc About Optical DiscsFeatures Front Panel Rear Panel Location of Controls11 12 13 Remote ControlAudio/Video Connections at a Glance ConnectionsTo TV Component Video Input Standard Television ConnectionTo TV Composite Video Input Progressive Scan Video 480p ConnectionSurround 5.1-Channel Audio Connection with Amplifier Stereo 2-Channel Audio Connection with AmplifierGetting Started Power SupplyBasic Operations Menu Navigation Adjusting the VolumeDisc Error Messages Power ManagementMenu / Title SetupRepeat Mode Player FunctionsProgram/Random Repeat A-B ModeMulti-Angle/Subtitle/Audio ZoomCD Program Mode DVD Program ModeDisplay Settings SetupLanguage Settings Initial password is Speaker SettingsAudio Settings Parental SettingsDVD, DVD±R/RW, CD, CD-R/RW, Jpeg SpecificationsCoby Electronics Technical Support TroubleshootingThere is no sound or distorted sound Page Coby Electronics Corporation Page Coby Electronics Corp