Q. Troubleshooting
PROBLEM
No sound or distorted sound
Can’t advance through a movie
The icon (
) appears on screen
SOLUTION
•Make sure your DVD is connected properly. Make sure all cables are securely inserted into the appropriate jacks.
•You can’t advance through the opening credits and warning information that appears at the beginning of movies because the disc is programmed to prohibit that action.
The feature or action cannot be completed at this time because:
1.The disc’s software restricts it.
2.The disc’s software doesn’t support the feature (e.g., angles)
3.The feature is not available at the moment.
4.You’ve requested a title or chapter number that is out of range.
Picture is distorted
No forward or reverse scan
•The disc might be damaged. Try another disc.
•It is normal for some distortion to appear during forward or reverse scan.
•Some discs have sections that prohibit rapid scanning or title and chapter skip.
•If you try to skip through the warning infor- mation and credits at the beginning of a movie, you won’t be able to. This part of the movie is often programmed to prohibit skipping through it.
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