Q. Troubleshooting
PROBLEM | SOLUTION |
No sound or | • Make sure your DVD is connected properly. |
distorted sound | Make sure all cables are securely inserted |
| into the appropriate jacks. |
| • If you are using the IR headphones, make |
| sure you turn on the IR power. |
Can’t advance | • You can’t advance through the opening | ||||
through a movie | credits and warning information that appears | ||||
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| at the beginning of movies because the disc | ||
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| is programmed to prohibit that action. | ||
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The icon ( |
| ) | The feature or action cannot be | ||
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| completed at this time because: | ||||
appears on | |||||
1. | The disc’s software restricts it. | ||||
screen | |||||
2. | The disc’s software doesn’t support the | ||||
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| feature (e.g., angles) | |
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| 3. | The feature is not available at the | |
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| moment. | |
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| 4. | You’ve requested a title or chapter | |
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| number that is out of range. | |
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Picture is | • The disc might be damaged. Try another | ||||
distorted | disc. | ||||
•It is normal for some distortion to appear during forward or reverse scan.
No forward or | • Some discs have sections that prohibit rapid |
reverse scan | scanning or title and chapter skip. |
| • If you try to skip through the warning infor- |
| mation and credits at the beginning of a |
| movie, you won’t be able to. This part of the |
| movie is often programmed to prohibit |
| skipping through it. |