Apex Digital MD 100 manual Troubleshooting Guide, Symptoms and Correction

Troubleshooting Guide

Check the following guide for a possible correction to a problem before contacting customer service.

Check FAQ at our website: www.apexdigitalinc.com

SYMPTOMS AND CORRECTION

Symptom	Cause	Correction
No power	• The power plug is	• Connect the power plug into the
	disconnected	power port securely.
No picture	• The TV is not set to	• Select the appropriate video
	receive DVD output	input mode on the TV so the
		picture from the DVD video player
		appears on the TV screen.
	• The video cable is not	• Connect the video cable into the
	connected securely	jacks securely.
No sound	• The equipment	• Select the correct input mode of
	connected with the	the audio receiver so you can
	audio cable is not set to	listen to the sound from the DVD
	receive DVD signal	video player.
	output.
	• The audio cables are	• Connect the audio cable into the
	not connected securely.	jacks securely.
	• The power of the	• Turn on the equipment
	equipment connected	connected with the audio cable.
	with the audio cable is
	turned off.
	• The setting of output	• Set the audio setting correctly.
	sound type is not
	correct.
The playback	• The disc is dirty.	• Eject the disc and clean it.
picture has
occasional distortion	• It is in fast forward	• Sometimes a small amount of
	reverse playback.	picture distortion may appear.
		This is not malfunction.
Brightness is unstable	• The copy protection’s	• Connect the DVD video player to
or noises are produced	effect.	the TV directly.
on playback pictures
The DVD video player
does not start playback

	Troubleshooting Guide		Continued
Symptom		Cause	Correction
The DVD video player		• No disc is inserted.	• Insert a disc. (Check that the
does not start playback			DVD or VCD or audio CD indicator
			in the DVD displays is lit.)
			• Insert a playback disc. (Check
		• An unplayable disc is	the disc type and color system).
		inserted.	• Place the disc with the playback
		• The disc is placed	side down.
		upside down.	• Place the disc on the disc tray
		• The disc is not placed	correctly inside the guide.
		within the guide.	• Clean the disc.
		• The disc is dirty.	• Press the SETUP button to turn
		• A menu is on the	off the menu screen.
		TV screen.	• Cancel the parental lock function
		• The parental lock	or change the parental lock level.
		function is set.	(The Pre-set password is 3308.)
			• Turn the power on or off with the
		• Power supply	POWER button. Or disconnect
		fluctuation or other	the power plug and insert it into
		abnormalities such as	the power port again.
		static electricity may	• Check each button on the
		interrupt correct	remote, make sure it is in
		operations.	normal position.
		• The remote control is	• Point the remote control at the
Buttons do not work			remote sensor of the DVD video
		not pointed at the	player (left side).
		remote sensor of the
		DVD video player.	• Operate the remote control
		• The remote control is	within about 7m.
		too far from the DVD
		video player.
		• The batteries in the	• Replace the batteries with new
The remote control			ones.
does not work properly		remote control are
		exhausted.
		• Software use may not	• Reburn disc. Check website for
MP3 won’t read disc or			instruction.
it skips		be compatible with	• Try using new editions of
		player.	software such as Adaptec’s “Easy
			CD Creator” or NTI

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