Onkyo DV-SP503E Troubleshooting, Cannot play multichannel audio, No DTS audio output

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Troubleshooting—Continued

The analog audio is OK, but there appears to be no digital audio signal.

•Make sure that the Digital Out setting is set to On (page 46).

•Check that the Dolby Digital, DTS and MPEG out settings (page 46) are suitable for your amplifier/receiver/check the instruction manual that came with your amplifier/receiver.

•SACDs and some DVD-Audio discs do not output digital audio. Listen through the player’s analog audio outputs.

Noticeable difference in DVD and CD volume.

•This is due to differences in the audio format and is not a malfunction.

Cannot play multichannel audio

•Make sure that Audio Output Mode is set to 5.1 Channel (page 52).

•Check that the Dolby Digital, DTS and MPEG Out settings (page 46) are suitable for your amplifier/receiver—check the instruction manual that came with your amplifier/receiver.

•DVD-Audio and SACDs do not output multichannel digital audio. Listen through the player’s analog outputs.

•Check that the settings in the Speaker Installation screen are correct (page 52).

•Check the audio options available from the disc menu.

Cannot listen to highsampling rate audio through the digital output.

•Make sure that Linear PCM Out is set to Downsample Off (page 46).

•As a copy-protection measure, some DVDs do not output 96kHz audio. In this case, even if set to Downsample Off, the player automatically outputs the audio at 48 kHz. This is not a malfunction.

Cannot output 192kHz or 176.4kHz digital audio.

•The player does not output digital audio at these sampling rates. The digital output is automatically downsampled.

Cannot output 96kHz or 88.2kHz digital audio.

•Check that Linear PCM Out is set to Downsample Off (page 46).

•Some discs are digital copy protected and do not output high sampling rate digital audio. In this case the output is automatically downsampled.

No DTS audio output.

•If this unit is connected to a non-DTS compatible amplifier or decoder using a digital audio cable, set DTS Out to DTS > PCM (page 46). If you do not do this, noise will be output when you play a DTS disc.

•If this unit is connected to a DTS-compatible amplifier or decoder using a digital audio cable, check the amplifier settings, and that the cable is properly connected.

Audio mix does not sound right or sounds incomplete (for example, inaudible dialog).

•Make sure that Audio Output Mode is set to 2 Channel if you’ve connected to the stereo inputs on your amplifier or TV (page 52).

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Contents Contents Avis Important Safety InstructionsFor U.S. model PrecautionsModèle pour les Canadien PrecautionsMoisture condensation may damage this unit Never Touch this Unit with Wet HandsTable of Contents Introduction Table of ContentsDV-SP503E Features Introduction Supplied AccessoriesDisc Notes About WMA Cleaning DiscsJpeg file compatibility PC-created disc compatibilityUsing the Remote Controller Before Using the DV-SP503EInstalling the Batteries Front Panel Front & Rear PanelsDisplay Front & Rear PanelsNot European model Rear PanelSee page 15 for the European model JackEuropean Model 234North American models Other models Remote ControllerStandby button Setup button 26On button Number buttons 27-29, 37AV Cables & Connectors Connecting the DV-SP503EBefore Making Any Connections Optical Digital OutputsBasic Setup Connecting the DV-SP503EUsing Scart European model only Connecting Your TVUsing S Video STANDBY/ON Connecting the Digital Output Connecting to an AV ReceiverConnecting the Analog Output Before connectingSignal flow Connecting -compatible ComponentsConnecting the Multichannel Analog Outputs Plug the supplied power cord into Connecting the Power/Turning on the DV-SP503EPower outlet on the wall Standby indicatorGetting Started Using the on-screen displaysSetting up the player for your TV Playing discs Setting the language of this player’s on-screen displaysGetting Started Press Play to start playback Basic playback controlsLoad a disc DVD disc menus Resume and Last MemoryDisplays the PBC menu Video CD PBC menusPlaying in slow motion Playing discsScanning discs Frame advance/frame reverse Playing discsViewing a Jpeg slideshow PressBrowsing video content with the Disc Navigator Browsing WMA, MP3 and Jpeg files with the Disc Navigator Looping a section of a disc Using repeat playPress Play Mode and select Using random playRandom from the list of func Tions on the leftCreating a program list Searching a disc Other functions available from the program menuSwitching audio language/channel Switching subtitlesDisplaying disc information Switching camera anglesZooming the screen DivX video compatibility About DivXPlaying DivX video Using time search Browsing DivX video titles using the Disc NavigatorUsing repeat play Playing DivX VOD content About DivX VOD contentDisplaying your DivX VOD registration code Displaying DivX subtitle filesAudio DRC Audio Settings and Video Adjust menusAudio Settings menu Video Adjust menu Audio Settings and Video Adjust menusUsing the Initial Settings menu Initial Settings menuEnter to select the setting Option you want to setVideo Output settings Initial Settings menuDigital Audio Out settings Display settings Language settingsSpeakers settings Options settingsAbout the audio output settings Changing your password Registering a new passwordSetting/changing the Parental Lock Parental LockCountry code list Setting/changing the Country codeDTS Downmix Audio Output ModeSpeaker Installation Speaker Distance Additional information Setting the TV system Not North American modelScreen sizes and disc formats Widescreen TV usersAdditional information Resetting the playerTitles, chapters and tracks DVD-Video regionsSelect Other Language Selecting languages using the language code listLanguage Code Letter Language code listControlling a TV Learning a pre-programming codeBrand Code Pre-programming Code ListVideo Audio DivX TitlesColor Code Frame rate Sampling Channel bit rate FrequencyColor Code DivX TitlesGlossary My DVD-Audio disc starts playing, but then suddenly stops Why won’t the disc I loaded play?Why can’t I hear Sacd audio through the digital outputs? Troubleshooting Cannot play multichannel audio TroubleshootingCannot output 192kHz or 176.4kHz digital audio Cannot output 96kHz or 88.2kHz digital audioRemote Controller General SpecificationsOnkyo Europe UK Office Onkyo Europe Electronics GmbH

DV-SP503E specifications

The Onkyo DV-SP503E is a versatile multi-format DVD player that has garnered attention for its impressive capabilities and user-friendly design. Aimed at delivering exceptional performance, this player stands out in the home entertainment market with a range of features that enhance both audio and video playback.

One of the standout characteristics of the DV-SP503E is its ability to support multiple disc formats. Not only does it play standard DVDs, but it also handles CDs, CD-R/RW, and DVD-R/RW media, providing users with flexibility when it comes to their media collection. The player is designed to ensure compatibility with various formats, including MP3 and WMA audio files, making it a great choice for those who want to enjoy their favorite music without the need for additional devices.

The Onkyo DV-SP503E is equipped with advanced video processing technologies that ensure excellent image quality. With a high-quality video output, this player can upconvert standard DVD content to near high-definition resolutions, allowing for a more immersive viewing experience on modern TVs. The incorporation of a 10-bit video DAC enhances color depth and clarity, ensuring that images are sharp and vibrant.

In terms of audio performance, the DV-SP503E is noteworthy for its support of various audio formats including Dolby Digital and DTS. With a dedicated optical and coaxial digital output, users can easily connect the player to external audio systems, enhancing the sound quality even further. The player also features a robust internal DAC, which allows for superior analog audio output, ensuring that the listening experience is rich and detailed.

The design of the Onkyo DV-SP503E is both sleek and functional. The unit is compact, making it easy to integrate into any home entertainment setup. It features an intuitive front panel with straightforward buttons, allowing for seamless navigation through menus and settings. Additionally, the player comes with a remote control that offers convenient access to features and playback options from a distance.

Connectivity options are plentiful, with the DV-SP503E offering standard AV outputs, including composite, S-Video, and component video outputs. This ensures that the player can be easily connected to a wide array of televisions and projectors.

Overall, the Onkyo DV-SP503E is well-regarded for its multi-format playback, impressive video and audio technologies, and user-centric design. Whether you're watching your favorite movies or enjoying your music collection, the DV-SP503E provides a reliable and high-quality playback experience that enhances any home theater setup. Whether for the casual viewer or the dedicated audiophile, this DVD player is a worthy addition to any living room.
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