Onkyo DV-SP303E Can’t play MP3/WMA, Jpeg discs?, Can’t select MP3 files?, Can’t play WMA files?

Troubleshooting—Continued

	Can’t play MP3/WMA/	The disc is not ISO 9660 Level 1 or 2 for-	Correct format should be used when recording is
		mat.	ISO 9660 and closed session (page 8).
	JPEG discs?
		The disc has not been finalized.	Finalize the disc (page 8).
	Can’t select MP3 files?	MP3 files without a “.mp3” or “.MP3”	Use the correct filename extension (page 8).
Player		filename extension are not recognized.
		WMA files without a “.wma” or “.WMA”	Use the correct filename extension (page 8).
DVD	Can’t play WMA files?	filename extension are not recognized.
		The WMA file’s copyright option is on.	Don’t use the copyright option (page 9).
		JPEG files without a “.jpg” or “.JPG” file-	Use the correct filename extension (page 8).
		name extension are not recognized.
	Can’t view JPEG files?
		Only Baseline JPEG files are supported.	Use Baseline JPEG files (page 9).
		Progressive JPEG files are not.
		There are no batteries in the remote	Install new batteries (page 11).
		controller.
		The batteries are flat.	Replace with new batteries (page 11).
		The batteries are installed incorrectly.	Check the batteries and correct as necessary
			(page 11).
Controller	OK but those on the	You’re not pointing the remote controller	Use the remote controller closer to the DV-SP303/
		at the DV-SP303/DV-SP303E’s remote	Point the remote controller at the DV-SP303/DV-
	Buttons on the DV-		SP303E’s remote sensor (page 11).
		sensor.
	SP303/DV-SP303E work
Remote		You’re too far away from the DV-SP303/	DV-SP303E (page 11). The remote controller has
	remote controller
		A strong light source is interfering with
			Make sure that the DV-SP303/DV-SP303E is not
	don’t?	DV-SP303E.	a range of approximately 5 meters.
		the DV-SP303/DV-SP303E’s remote sen-	subjected to direct sunshine or inverter-type fluo-
		sor.	rescent lights. Relocate if necessary.
		If the DV-SP303/DV-SP303E is installed
		in a cabinet with colored glass doors, the	Open the doors, or use a cabinet without colored
		remote controller may not work reliably	glass.
		when the doors are closed.

The DV-SP303/DV-SP303E contains a microcomputer for signal processing and control functions. In very rare situa- tions, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely even that this should happen, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again.

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