TROUBLE SHOOTING
If your DVD player developed a problem, please check below situations before requesting service.
| PROBLEM | CHECK and ACTION |
|
|
|
| N o Power | • Check if the power cord has been properly connected to the power outlet. |
|
| • Check if the main power has been switched on. |
|
|
|
| Does not play | • No disc, load a disc. |
|
| • Disc has been loaded upside down. Place the disc with the label side up. |
|
| • Disc’s region code does not match to the player. |
|
| • Disc’s rating level is higher than the player’s rating level setting. |
|
| • Disc is not the correct type for the player. |
|
| • Disc is damaged or dirty, clean the disc or try another disc. |
|
| • Moisture may be condensed inside the player. Remove the disc and leave |
|
| the unit power on for one or two hours. |
|
|
|
| No picture | • Check if the TV set has power on, use TV remote to select A/V signal for |
|
| DVD rather than broadcast. |
|
| • Check if the system connection is proper and secure. |
|
| • Check if the connection cables are damaged. |
|
| • Clean the disc. |
|
| • Please press the OPEN button, then press the PROGRAM and ZOOM |
|
| button to return factory default status. |
|
|
|
| Picture | • The disc is dirty or damaged. Clean the disc or try another disc. |
| noise/distorted | • Reset the color system of the TV set. |
|
| • Try to connect the player directly to the TV set, without via a VCR for |
|
| example. |
|
|
|
| Picture not full | • Select the screen format from the player’s SETUP MENU, |
| screen | see “SETUP MENU” of this manual. |
|
| • Select the screen format from DVD disc menu. |
|
|
|
| Problem | Following message will display when there is a problem with the loaded disc: |
| message display |
|
| on screen | • “WRONG REGIONAL DISC”: Disc’s region code does not match to the |
|
| player. |
|
| • WRONG PASSWORD”: The player refuse to play a disc with rating level |
|
| higher than the player’s rating level setting, or input |
|
| the wrong password in the setup menu. |
|
| • “WRONG DISC”: The player is equipped with automatic disc quality |
|
| detection software. When the player detects a problem disc |
|
| or a damaged disc, the player may keep playing the disc at |
|
| lower quality or stop playing, depending on the damage |
|
| level of the disc. |
|
|
|
| Malfunction | • Should the player develop a malfunction, unplug the player for 30 minutes. |
|
| After 30 minutes, power on the player and the restore function should reset |
|
| the player. |
28